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Tim Thompson
Tim Thompson | Page 6
General Sales Manager
Rock County Honda
3636 E Milwaukee St
Janesville , WI 53546
159 Reviews
I have one amazing wife, two delightful children, three wicked awesome dogs, four kinds of crazy birds and five beautiful acres to enjoy them all with. I also manage a team of sales people who are all genuinely awesome human beings.
Read moreDealership Experience
19 yrs, 3 mos
Industry Experience
26 yrs, 2 mos
Languages Spoken
English
159 Reviews of Tim Thompson
December 04, 2020
Very disappointed with families last service visit. Our son needed to replace his dimming headlights. After purchasing the higher output bulb {for safety in deer season} he went to replace. After comple son needed to replace his dimming headlights. After purchasing the higher output bulb {for safety in deer season} he went to replace. After completing the first bulb, he due to "horrific Honda engineering" could not even reach the second bulb location without insane deconstruction. Due time constraints he stopped in to have the install completed and was charged $40 to install one bulb that he had already purchased. I personally am offended as my immediate family has purchased 6 Hondas form this dealer and in-laws add another 8. I get that I'm no JVL élite but also feel that 14 vehicles since 2004 is a pretty decent amount of business. After my last dealings with the sales team I find it challenging to even consider another Honda and now wonder if the service department, that was the only thing keeping me tied RC Honda is no longer customer focused as well. If this is the way RC Honda treats long term customers I feel strongly compelled to reconsider our relationship. More
by J.U.SMITH
Verified CustomerOther Employees Tagged: Blair Beckford , Ellie Brown, Steve Gonzagowski, Dave Griffin, Chris 'Kirby' Klemen, Leif Sykora
December 01, 2020
The Rock County Honda sales team is tops in our book! Make sure you meet the sales manager, Tim. He is an awesome human, who has surrounded himself with like-minded sales consultants. We purchased a Pilo Make sure you meet the sales manager, Tim. He is an awesome human, who has surrounded himself with like-minded sales consultants. We purchased a Pilot from Tim when he was a consultant, and more recently a Pilot from Hayley. They both made buying a car an enjoyable experience. We highly recommend Rock County Honda! We’ll be back. More
by BARBARAJSEYMOUR
Other Employees Tagged: Hayley Wilson
November 28, 2020
I purchased a new Honda Insight at Rock County Honda this week. Had a great experience working with Rocio Medina, Chris "Kirby" Kleman, and Tim Thompson. The team was very professional, helpful, easy to work week. Had a great experience working with Rocio Medina, Chris "Kirby" Kleman, and Tim Thompson. The team was very professional, helpful, easy to work with, and made my purchase and trade-in experience seamless. Highly recommend this dealership if you're shopping for a new Honda. More
by Rohit
Other Employees Tagged: Burnie Bailey , Chris 'Kirby' Klemen, Rocio Medina
November 27, 2020
The overall process was good and we were happy with the deal My only (small) complaint was when we signed documents the business mgr tried to sell us a service contract that became a little uncomfortable deal My only (small) complaint was when we signed documents the business mgr tried to sell us a service contract that became a little uncomfortable (for me).I'm sure he was just doing his job though. More
by BMCARITHERS
Other Employees Tagged: Burnie Bailey , Chris 'Kirby' Klemen
November 27, 2020
Jeffrey was our sales person. We had a super car buying experience. We appreciate his candor and sales expertise.. Only complaint- the hitch was not completely installed and we have to return for a 2-3 h experience. We appreciate his candor and sales expertise.. Only complaint- the hitch was not completely installed and we have to return for a 2-3 hour service appointment. More
by LUCYHIBBARD
Other Employees Tagged: Burnie Bailey, Jeff Dougherty , Chris 'Kirby' Klemen
October 31, 2020
Great place, great people, great price! I’ve purchased 4 vehicles from them and every experience has been outstanding! Thanks Hayley, Tim and Kane for making our purchase a great experience. vehicles from them and every experience has been outstanding! Thanks Hayley, Tim and Kane for making our purchase a great experience. More
by SLAPSHOT8899
Other Employees Tagged: Chris 'Kirby' Klemen, Hayley Wilson
October 24, 2020
My new CRV-exl is my 2nd purchase at Rock County Honda. Our 2011 Odyssey served us well but it was time to change. Service in the showroom and in the service dept. has been excellent. Would highly recommen Our 2011 Odyssey served us well but it was time to change. Service in the showroom and in the service dept. has been excellent. Would highly recommend you to anyone. More
by NORTH5130
Other Employees Tagged: Tom Stemm, Jeff Dougherty , Chris 'Kirby' Klemen, Rocio Medina
October 23, 2020
My Honda was in for 5 recalls and all were done quickly. While we were waiting Hayley Wilson talked to us, dug out information on 2020 CR-Vs and in the next weeks we also replaced out 2015 CR-V with a new While we were waiting Hayley Wilson talked to us, dug out information on 2020 CR-Vs and in the next weeks we also replaced out 2015 CR-V with a new 2020 CR-V More
by REIGLE0
Other Employees Tagged: Hayley Wilson
October 23, 2020
Very helpful - Found answers to all of my questions.This Very helpful - Found answers to all of my questions. This is my fifth Honda from Rock County and have fount it worth my time and travel to come from Very helpful - Found answers to all of my questions. This is my fifth Honda from Rock County and have fount it worth my time and travel to come from Madison to this dealership. More
by REIGLE0
Other Employees Tagged: Chris 'Kirby' Klemen, Hayley Wilson, Tim Thompson
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