Tim Thornton

The customer service is awesome Tony and Rachel are so knowledgeable about helping you with your concerns and if they can’t . They will direct you directly to who can assist you . They make you feel more knowledgeable about helping you with your concerns and if they can’t . They will direct you directly to who can assist you . They make you feel more like family they both rock! I truly refer all of my family and friends to them. I hope to stay in my Porsche for Life so I will always have them for support they always provided me with the best customer service this is the best service I have ever had! More

by mylesericka17 Verified Customer Verified Customer

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All the guys at Joe Rizza Porsche were helpful and very nice, would recommend any one to shop there. nice, would recommend any one to shop there. More

by MARKCEH Verified Customer Verified Customer

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Great service and experience at this dealership! In working with Tony, Rachel, Tim, and other members of the Orland Park Porsche family, I felt comfortable in their ability to properly car for my ve In working with Tony, Rachel, Tim, and other members of the Orland Park Porsche family, I felt comfortable in their ability to properly car for my vehicle in an honest and efficient manner! In addition, the loaner eased my stress until my vehicle was ready for pick-up! Thanks Porsche family for making my first-time experience at your location great! I would highly recommend it to family and friends. More

by Raybornpatricia Verified Customer Verified Customer

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The dealership was amazing from start to finish. starting with Lindsey; the voice (and cashier) that greets you when calling. She was always polite, patient and professional. She was always there. E starting with Lindsey; the voice (and cashier) that greets you when calling. She was always polite, patient and professional. She was always there. Everyone in the facility - even salesmen who I may have had to ask directions (or permission to take a snack) were all incredibly polite and helpful. The service department was hands-down, the finest I've had the pleasure of dealing with in years - and finally; the service provided to my Panamera was second to non. It's running.., no.. It's Performing like new! The price was fair and unlike some dealership service departments who sometimes pressure you over to the sales department, these guys found the problem, notified me of the issue, and resolved it in a very timely manner. I received what was promised - and when It was promised. From Tim (the department leadership), and Rachel, my service rep, to Tony and Nelson (the actual hands-on).. You were all Amazing! It was a real pleasure.., but I hope NOT to see you all again, until check-up time! More

by MIQUAEL44 Verified Customer Verified Customer

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Rachel and the rest of the Orland Park Porsche service team did a great job recently taking care of two vehicles. A severely cracked windshield and regular service. Both vehicles were picked up at my wor team did a great job recently taking care of two vehicles. A severely cracked windshield and regular service. Both vehicles were picked up at my work, fixed, washed and then promptly returned. Their texting service and mobile pay make it easy to communicate and take care of the bill. More

by LLYONS1 Verified Customer Verified Customer

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Excellent serivce, explained everything in the buying process. Willing to work with the customer to get the car they want. Very happy with my experience with Max Sanches, my sales rep. process. Willing to work with the customer to get the car they want. Very happy with my experience with Max Sanches, my sales rep. More

by BRIANRENKEN Verified Customer Verified Customer

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Great service great overall customer service the team there is outstanding I have been coming there for over 20 years and this is the best team there that I have worked with there is outstanding I have been coming there for over 20 years and this is the best team there that I have worked with More

by RHADDAD1 Verified Customer Verified Customer

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They picked up my car from my home and fixed it and returned it back to my home, I believe this is the most convenient thing I experienced. Service department people are very professional in all detai returned it back to my home, I believe this is the most convenient thing I experienced. Service department people are very professional in all details and follow ups. More

by Razak Verified Customer Verified Customer

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Outstanding customer service always do a great job on my car always smiling friendly. Makes me feel welcome at all times. car always smiling friendly. Makes me feel welcome at all times. More

by REYNOLDS-WAYNE Verified Customer Verified Customer

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Fast and Great service. Communication is A+++++. Highly recommended and trusted dealer. My friend FRANK is a wonderful person Communication is A+++++. Highly recommended and trusted dealer. My friend FRANK is a wonderful person More

by MRKATIB Verified Customer Verified Customer

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