Tim Thornton
Tim Thornton at Porsche Orland Park, A Joe Rizza Dealership

Tim Thornton | Page 2

Service Director

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Tim Thornton

August 04, 2026

Dealership Rating
Employee Rating

Service was great. Communication was little poor as I wasn’t updated on when my car would be ready. Also loaner I got ended up with a nail in it. I had to pay for a new More

by SALEHMANEERA1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Aug 05, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your feedback, Saleh. It's fantastic to hear that you found the service at Porsche Orland Park, A Joe Rizza Dealership to be great and that you felt it was good value. We appreciate your input regarding communication and the loaner vehicle experience, and we'll work to improve in those areas. If you have any further concerns or would like to discuss this in more detail, please feel free to reach out to us. Our team looks forward to the chance to provide an even better experience in the future! Sincerely, The Team at Porsche of Orland Park

August 01, 2026

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Employee Rating

Rachel is wonderful, thoughtful, and knowledgeable. Tony is also very helpful and personable and loves to get you the help you need. 100% recommend everyone in the service department! More

by CHRISTIANMWIEDMAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for entrusting your Porsche 718 Cayman to our service department and for recommending our team. Rachel and Tony were delighted that their thoughtful service and personable care met your expectations.

July 24, 2026

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Employee Rating

The best, very personable and respectful The dealership staff are personable, accommodating and above all respectful and knowledgeable More

by RHONDA.CROSBY
Recommend Dealer
Yes

Other Employees Tagged: Tim Thornton

Jul 24, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your wonderful review, Rhonda! We appreciate your kind words about our staff at Porsche of Orland Park. It’s great to hear you found us personable, accommodating, respectful, and knowledgeable. We look forward to welcoming you back for your next visit! Sincerely, The Team at Porsche of Orland Park

July 12, 2026

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The service department did a good job. Each time I am there, the men are very cordial and polite. More

by BILLYTLE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

Jul 13, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much, Billy! We appreciate your kind words about our service department at Porsche of Orland Park. Our team takes pride in providing a cordial and polite experience for all our customers. We look forward to seeing you again! Sincerely, The Team at Porsche of Orland Park

July 08, 2026

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Employee Rating

The team was on time, professional, accurate, accommodating and quick. I waited for my oil change and brake flush less than the amount of time I was told I'd wait. More

by JOSHSEBEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

It’s fantastic to hear our team exceeded expectations during your Porsche 911 service. Completing your oil change and brake flush in less time than estimated shows our focus on professionalism and efficiency. We appreciate your feedback and look forward to assisting you again.

June 16, 2026

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very customer focused and a pleasure to work with. Really cares about his customers and is very reliable! More

by P.nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

It’s wonderful to hear our team provided focused and reliable service for your Porsche Cayenne. Thank you for sharing your positive experience.

June 05, 2026

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Employee Rating

Very professional and courteous. Extremely knowledgeable. Focused on getting you with the right lenders to get you the best deal. More

by JOUTLY589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski, Tony Busuego, Rachel Davis , Frank Caruso

Jun 05, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Delighted to hear our team provided professional, courteous service and expert financing guidance to secure the right lenders for your Porsche. Thank you for the perfect rating. We look forward to assisting you again.

June 05, 2026

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Employee Rating

Excellent knowledge of my car. Only concern I have is that the brakes squeak when you're driving slow into a spot. More

by EPAHALEK
Recommend Dealer
Yes

Other Employees Tagged: Tim Thornton

Jun 05, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for recognizing our team’s expertise with your Porsche Panamera. We know that brake noise can be worrisome at low speeds. Please let us know when you’d like us to take a look and Tim will be glad to inspect the squeak.

June 05, 2026

Dealership Rating
Employee Rating

Excellent knowledge of my car. Only concern I have is that the brakes squeak when you're driving slow into a spot. More

by EPAHALEK
Recommend Dealer
Yes

Other Employees Tagged: Tim Thornton

Jun 05, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

We’re pleased our team’s expertise with your Porsche Panamera met your expectations. We understand brake noise at low speeds can be distracting and invite you to bring your Panamera back in for a closer inspection. Thank you for sharing your feedback.

June 02, 2026

Dealership Rating
Employee Rating

Smooth Treated in a fair manner without pressure to purchase. Once the decision was made things were done smoothly. More

by JTHEL2009
Recommend Dealer
Yes

Other Employees Tagged: Tim Thornton

Jun 02, 2026

Porsche Orland Park, A Joe Rizza Dealership responded

We’re happy to hear you felt no pressure and that everything went smoothly. Tim and our service team appreciate your feedback on your Porsche Macan Electric and look forward to helping you in the future.

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