Tim Thornton | Page 2
Service Director
Porsche Orland Park, A Joe Rizza Dealership
8760 West 159th Street
Orland Park, IL 60462
166 Reviews
Write a Review166 Reviews of Tim Thornton
August 15, 2026
Rachel Davis’ customer service was terrible. I called her twice and left voicemails regarding my Porsche. She did not return my calls. I reported warning lights but did not receive any informati I called her twice and left voicemails regarding my Porsche. She did not return my calls. I reported warning lights but did not receive any information as far as what was wrong with my Porsche and the estimate to fix it. I received a call from service stating my car was ready for pick up and the bill is $300.00. A week later, the same warning lights came on again. I contacted Orland Park Porsche and spoke with Tim. I was given a lame excuse that the warning faults were inactive. Now that the faults have popped up again, they are active and he stated that service can now find out what’s really wrong with my Porsche. I was then informed that the problem is wiring and quoted over $7000.00 to fix the problem. I now have my Porsche serviced elsewhere and I’m receiving superb customer service. I will NEVER bring my Porsche back to Orland Park Porsche location. More
Other Employees Tagged: Rachel Davis
August 15, 2026
Service was great. I would send a friend. Very happy with the team at Orlando. I would send a friend. Very happy with the team at Orlando. More
Other Employees Tagged: Tony Busuego, Rachel Davis
August 04, 2026
Great experience from start to finish. Went above and beyond to make me feel comfortable and valued, even on a used car purchase. Went above and beyond to make me feel comfortable and valued, even on a used car purchase. More
Other Employees Tagged: Chris Chojnowski, Tony Rizza , Max
August 04, 2026
Service was great. Communication was little poor as I wasn’t updated on when my car would be ready. Also loaner I got ended up with a nail in it. I had to pay for a new Communication was little poor as I wasn’t updated on when my car would be ready. Also loaner I got ended up with a nail in it. I had to pay for a new tire. Also wasn’t given another loaner. But overall good value for the money I spent. More
Other Employees Tagged: Tony Busuego, Rachel Davis
August 01, 2026
Rachel is wonderful, thoughtful, and knowledgeable. Tony is also very helpful and personable and loves to get you the help you need. 100% recommend everyone in the service department! Tony is also very helpful and personable and loves to get you the help you need. 100% recommend everyone in the service department! More
Other Employees Tagged: Nora Rizza, Chris Chojnowski, Tony Busuego, Tony Rizza, Rachel Davis
July 12, 2026
The service department did a good job. Each time I am there, the men are very cordial and polite. Each time I am there, the men are very cordial and polite. More
Other Employees Tagged: Tony Busuego, Rachel Davis
July 08, 2026
The team was on time, professional, accurate, accommodating and quick. I waited for my oil change and brake flush less than the amount of time I was told I'd wait. accommodating and quick. I waited for my oil change and brake flush less than the amount of time I was told I'd wait. More
June 16, 2026
very customer focused and a pleasure to work with. Really cares about his customers and is very reliable! Really cares about his customers and is very reliable! More
Other Employees Tagged: Frank Caruso, Tony Busuego, Rachel Davis
June 05, 2026
Very professional and courteous. Extremely knowledgeable. Focused on getting you with the right lenders to get you the best deal. Extremely knowledgeable. Focused on getting you with the right lenders to get you the best deal. More
Other Employees Tagged: Chris Chojnowski, Tony Busuego, Rachel Davis , Frank Caruso

