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Tim Tracey

Overview Reviews (52) Inventory (716)

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Tim Tracey

Sales Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0

52 Reviews

Overview Reviews (52) Inventory (716)

Dealership Experience

10 yrs, 6 mos

Languages Spoken

English

5.0

52 Reviews

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52 Reviews of Tim Tracey

June 04, 2026

Dealership Rating

Employee Rating

Excellent people to do business with. Fair and transparent process. Tim was more than helpful in making this a painless experience Fair and transparent process. Tim was more than helpful in making this a painless experience More

by falco7756

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Warwick

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Jun 04, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to hear that you found our process fair and transparent and that Tim made everything painless. Congratulations on your new GMC 3500. We appreciate you choosing us and look forward to helping again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Jun 04, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at Henry Brown Buick GMC and that Tim provided helpful assistance throughout the process. We strive for fairness and transparency, and it’s great to know that reflected in your visit. Our team looks forward to seeing you again soon! Sincerely, The Team at Henry Brown Buick GMC

June 02, 2026

Dealership Rating

Employee Rating

I've been dealing with Henry Brown for 25 years or more. Great people, great service. Great people, great service. More

by steve@eagleenv.com

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Tom Wright, Rigo Ramirez, Joe White , Mike Mead, Blaine Richey, Jo in parts

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Jun 02, 2026 -

Henry Brown Buick GMC responded

It’s fantastic to have your loyalty for more than 25 years. We appreciate the trust you place in our team for your GMC needs and look forward to serving you for many years to come. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 16, 2026

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Employee Rating

Been coming to Henry Brown for 37 years . I wouldn’t go anywhere else! Everyone is there to help! Champion sold me two new cars ! Love both the Encore and Envista!! Mike Meade has been taking I wouldn’t go anywhere else! Everyone is there to help! Champion sold me two new cars ! Love both the Encore and Envista!! Mike Meade has been taking care of my vehicles since when you were in Mesa!! Couldn’t be happier!!!!! More

by hiltsb16

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Upchurch, Joe Stenz, Mike Meade, Blain Richey, Dwayne Champion

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May 16, 2026 -

Henry Brown Buick GMC responded

We appreciate your loyalty over the past 37 years. It’s wonderful to hear you’re enjoying both your Buick Encore and Envista. Mike and our team look forward to supporting you with any future service needs. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 14, 2026

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Employee Rating

Great and efficient service, friendly service team members, found the exact vehicle I was looking for. Thank you! members, found the exact vehicle I was looking for. Thank you! More

by JENAYAPC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard , James Gutierrez

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May 14, 2026 -

Henry Brown Buick GMC responded

It’s wonderful to hear our friendly team provided efficient service and helped you find your exact GMC Yukon. Thank you for sharing your experience. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 02, 2026

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Employee Rating

Great service, helpful friendly TEAM! !! PROMPT CARE, great follow up on getting a time frame for pick up. !! PROMPT CARE, great follow up on getting a time frame for pick up. More

by LINDAMERNAUGH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Dewight Byron, Nick Cavalliero , Heidi, Service Department

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May 02, 2026 -

Henry Brown Buick GMC responded

We appreciate your feedback on the service for your used Buick Encore GX. Our team is glad to have provided prompt care and clear pick-up timing. We look forward to assisting you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 02, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Linda! We’re thrilled to hear that you had a great experience with our helpful and friendly staff at Henry Brown Buick GMC. Providing prompt care and following up with our customers is a priority for us. Our team appreciates your feedback and looks forward to assisting you again in the future! Sincerely, The Team at Henry Brown Buick GMC

May 02, 2026

Dealership Rating

Employee Rating

We’ve been going to this dealership for years and have bought several vehicles. We always leave very satisfied. They listen to what our needs are and if they truly can’t make something happen they tell yo bought several vehicles. We always leave very satisfied. They listen to what our needs are and if they truly can’t make something happen they tell you. They work quickly and try not to have you waiting around for hours like it used to be in the past when you spent all day at a dealership. I strongly recommend Henry Brown GMC for your next vehicle purchase. More

by KATIE_N_PAYTON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Heidi Burns, Brandon Warwick , James Gutierrez

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May 02, 2026 -

Henry Brown Buick GMC responded

Thank you for your wonderful review, Katie! We truly appreciate your loyalty to Henry Brown Buick GMC over the years. It's fantastic to hear that our team has consistently met your needs and made your vehicle purchasing experience more efficient. Your recommendation means a lot to us. We look forward to assisting you again on your next visit! Sincerely, The Team at Henry Brown Buick GMC

March 31, 2026

Dealership Rating

Employee Rating

Great service! Quick and easy process. Showed up and all the paperwork was ready to go. Quick and easy process. Showed up and all the paperwork was ready to go. More

by dallasgia22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dwayne Champion

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Mar 31, 2026 -

Henry Brown Buick GMC responded

We’re delighted to hear your experience securing your new GMC 2500 was quick and hassle-free. Having your paperwork ready when you arrived is the smooth service we aim for. Let us know if we can help with anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 07, 2026

Dealership Rating

Employee Rating

Purchasing my SUV was so easy. Everyone was friendly, helpful and answered all my questions. I recommend to my friends. Everyone was friendly, helpful and answered all my questions. I recommend to my friends. More

by laproffitt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Rodriguez

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Mar 07, 2026 -

Henry Brown Buick GMC responded

It’s great to hear that buying your Buick Enclave went so smoothly and that our team could answer each of your questions. Thank you for recommending us to your friends. We look forward to helping them as well. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 13, 2026

Dealership Rating

Employee Rating

Blake Brown and his team were very helpful and professional. Thank you very much for an effortless experience. professional. Thank you very much for an effortless experience. More

by Randy Dunkelbarger

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Blake Brown

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Feb 13, 2026 -

Henry Brown Buick GMC responded

Thank you, Randy! We're pleased to hear that Blake and our team provided you with a helpful and professional experience at Henry Brown Buick GMC. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Henry Brown Buick GMC

February 06, 2026

Dealership Rating

Employee Rating

I purchased my 2025 GMC 2500 HD Denali over the internet. Although it was a nervous experience, Gabriel made the process more trusting. I am exteremely happy with my new to me vehicle and would do it again. Although it was a nervous experience, Gabriel made the process more trusting. I am exteremely happy with my new to me vehicle and would do it again. There was one "hiccup" that occurred though, and it was major. When I took delivery of the truck, the check engine light was on. That is really something you don't want to see when you've paid so much money and are already committed. And when I tried calling the salesperson and dealership, I kept getting forwarded to voicemail. When I finally got a hold of Tim, he did well to re-assure me that all would be taken care of and what I needed to do on my end. It did turn out to be a loose wire on the 2nd battery. But, in receiving the bill of lading information, I could see that it was on when they put the truck on the carrier. So, my advice to both Henry Brown Buick and any prospective internet buyer, check the check engine light before putting the vehicle on a transport. That is the reason why they only received 4 stars from me. More

by jcbaseball1

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Gabe Harmon

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Feb 07, 2026 -

Henry Brown Buick GMC responded

Thank you for sharing your experience with us, JC. We're glad to hear that Gabriel made the purchasing process more trusting and that you're extremely happy with your 2025 GMC 2500 HD Denali. We appreciate your feedback regarding the check engine light issue and understand how concerning that can be, especially after such a significant purchase. Your advice about checking the light before transport is valuable, and we will take it to heart to improve our processes. If you have any further questions or need assistance, please don’t hesitate to reach out to us. Thank you for choosing Henry Brown Buick GMC, and we hope to assist you again in the future! Sincerely, The Team at Henry Brown Buick GMC

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