Rickie Bauman
Rickie Bauman at Henry Brown Buick GMC
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Rickie Bauman

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.6
50 Reviews

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.6

50 Reviews

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50 Reviews of Rickie Bauman

February 28, 2024

Dealership Rating
Employee Rating

The reason I purchased from Henry Brown was Rickie Bauman and Gabriel Harmon in the sales department were honest and helpful. Their customer service was superb! I highly recommend Henry Brown! More

by DONKLUTING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Harmon

Feb 28, 2024

Henry Brown Buick GMC responded

Don, Thank you for your business and this review. We're happy to hear Rickie, Gabe, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 25, 2024

Dealership Rating
Employee Rating

always the best dealership ive ever dealt with easy fast great deals nice always only going to ben brown More

by CHARISBLESED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Henry Brown Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 24, 2024

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Employee Rating

It's good to find a dealership that is looking out for me. I felt like the entire team was working to serve me and provide me with the best vehicle possible for the money I wanted to spend. You can defini More

by ERICK21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2024

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service while assisting you with your purchase. We thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 21, 2024

Dealership Rating
Employee Rating

It takes to long to get out of there from the time you chose a vehicle till the time you go through financing. We paid by check but still toke a little too long to get the car. More

by EYKYNELM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Brandon Warwick

Jan 21, 2024

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. We appreciate your business and hope you enjoy your new vehicle. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 23, 2023

Dealership Rating
Employee Rating

Awesome 1st buying experience at HB. Everyone, especially Rickie, went above and beyond to make it a great experience for us. Thanks again! More

by dave.gramlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe White

Dec 27, 2023

Henry Brown Buick GMC responded

We are very happy to have provided you with such a positive experience, Dave! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 21, 2023

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Employee Rating

Rob Upchurch is the most professional, kind, polite and all around finest sales mgr that this dealership is blessed to have. He called me to express his sincere apology for my bad buying & disappointed exp More

by Uk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Upchurch, Thomas James

Dec 22, 2023

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Rob! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 21, 2023

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Employee Rating

The worst buying experience I’ve ever had. Bad salesman, doesn’t know the truck, couldn’t answer question, truck was not completely clean, vehicle was never inspected before deliver, empty win More

by Uk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 24, 2023

Henry Brown Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 05, 2023

Dealership Rating
Employee Rating

Rickie Bauman was easy to deal with and went above and beyond to make my experience a good one. I would absolutely look him up next time I have business with Henry Brown, More

by JGABRIELSON2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eiji Pollard

Dec 05, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Rickie and all of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 30, 2023

Dealership Rating
Employee Rating

Drove off the lot a very unhappy customer. As far as smiles and handshakes things were find. Had turned down this very vehicle at another dealer. Was told over the phone we could work out t More

by DICK.MCCORMICK
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Dec 04, 2023

Henry Brown Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 12, 2023

Dealership Rating
Employee Rating

Awesome experience! Everyone really went above and beyond to help me get this deal done on terms that worked for me. I’m very appreciative and happy with my buying exper More

by ERICA.OUTCALT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Butch Shearer

Nov 12, 2023

Henry Brown Buick GMC responded

Erica, Here at Henry Brown Buick GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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