Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 21

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
362 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

27 yrs, 11 mos

4.8

362 Reviews

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362 Reviews of Tim Wilkins

September 29, 2024

Dealership Rating
Employee Rating

Oil change and tire rotation, in and out without any upselling! Appreciate the speed and efficiency. More

by BOBHELMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with the oil change and tire rotation. At James Wood Chevrolet Denton, we pride ourselves on providing speedy and efficient service without any pressure. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2024

Dealership Rating
Employee Rating

Caught rock on way to get first oil change and recall. Didn’t fix and tried to charge for oil change More

by cindyandjim2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Sep 30, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns regarding the oil change and the recall situation. At James Wood AutoPark, we strive to provide our customers with quality service. Please feel free to reach out to us directly so we can address this matter and ensure your satisfaction. Your feedback is valuable to us, and we appreciate you bringing this to our attention. Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2024

Dealership Rating
Employee Rating

Tim did an amazing job helping me get my EV serviced. It was quick and back on the road in no time. More

by natharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that Tim provided you with excellent service for your EV and that you were back on the road quickly. At James Wood Chevrolet Denton, we always strive to deliver a great experience. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2024

Dealership Rating
Employee Rating

Ronnie went above and beyond in working with me to get the best deal for my trade in and new truck. More

by jcarruth95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Eison , Don in Finance was outstanding

Sep 30, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that Ronnie provided you with exceptional service at James Wood Chevrolet Denton. Providing our customers with the best deals is what we strive for. We hope to see you again soon for your next vehicle purchase! Sincerely, James Wood AutoPark Management | 940-591-9663

September 22, 2024

Dealership Rating
Employee Rating

Great service! Always have a good experience at this dealer. I have been using them for many years. More

by HHRANCH55
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Tom Clark Auto Park responded

Thank you so much for your wonderful review! We're thrilled to hear that you've consistently had a great experience at James Wood Chevrolet Denton over the years. Your loyalty means the world to us, and we look forward to continuing to provide you with outstanding service in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

September 18, 2024

Dealership Rating
Employee Rating

I am always pleased when I bring my vehicles to James Wood for service. They are prompt, efficient, and very accommodating. More

by STEVE.CORNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re delighted to hear that you are always pleased with the service at James Wood Chevrolet Denton. Our team strives to provide prompt, efficient, and accommodating service, and it’s great to know we’re meeting your expectations. We look forward to seeing you again for your next service visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 16, 2024

Dealership Rating
Employee Rating

There is always an issue with the mechanics. Once I had to diagnose through YouTube a simple thing they could not and I am not a mechanic. I brought in vehicle for a few issues when I picked it More

by MISSNITA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White , Rachel Alvey, Franklin Wood

Sep 23, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We understand your concerns regarding the mechanical issues you've faced at James Wood Chevrolet Denton, and we appreciate your feedback. Our goal is to provide reliable service and we take your comments seriously. We encourage you to reach out to us directly so we can address these concerns and work towards a resolution. Your trust is important to us, and we look forward to improving your experience in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 07, 2024

Dealership Rating
Employee Rating

Detail wash, mechanical work and all work done to the vehicle were done to satisfaction. The front office did not communicate or provide good time estimates or provide quality customer service. Service t More

by BRYANAGARRETT82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Adams , Jared Laska

Sep 09, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the detail wash and mechanical work being satisfactory. However, we understand your frustrations with the communication and timing issues you encountered at James Wood Chevrolet Denton. We strive for clear communication and excellent customer service, and it seems we didn't meet those expectations in your case. Your comments will help us improve in these areas. If you have further concerns or require assistance, please don't hesitate to reach out to us directly. We value your business and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

September 05, 2024

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Employee Rating

We done business with James Wood for Over 35 years , we have purchased , all vechials there , keep going back to the excellent service , thank you Tim For tending to us yesterday. More

by mimir.rendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Taylor Adams, Jonatan Camunez , Rachel Alvey, Franklin Wood

Sep 06, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Denton over the past 35 years. It's wonderful to hear that Tim provided you with excellent service during your visit. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 30, 2024

Dealership Rating
Employee Rating

Only problem was not having a loaner for me when I had to leave my car overnight which was not my service technician's fault. More

by JW.MURPHY16077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We greatly appreciate your kind words about the exceptional service at James Wood Chevrolet Denton. It’s fantastic to hear that our team provided you with a professional and responsive experience and that you enjoyed our comfortable waiting lounge and shuttle service. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

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