Dealership Experience
7 yrs, 3 mos
Industry Experience
27 yrs, 11 mos
362 Reviews
Write a Review362 Reviews of Tim Wilkins
August 25, 2024
Service coordinators have generally been very good - especially Tim Wilkins. However, service is often horrendously slow. I usually wait for service to be completed. This past week, it took 3 hours t especially Tim Wilkins. However, service is often horrendously slow. I usually wait for service to be completed. This past week, it took 3 hours to do an oil change, tire rotation, and just check to make sure the rear wiper/washer mechanism was working. More
August 24, 2024
Always a smile and courtesy shown when we arrive Can Always Trust James Wood Auto Park Always Trust James Wood Auto Park More
Other Employees Tagged: Ronnie Eison, Carlos Sandate, Jarrett Abel , Sheldon Jeffcoat, Samantha Oliphant
August 22, 2024
Tim helped me with a situation I had with my car a few days after I had it in for service. He went above and beyond to get it done as a walk in and it only took a few hours. I am really appreciative of days after I had it in for service. He went above and beyond to get it done as a walk in and it only took a few hours. I am really appreciative of his efforts. More
August 21, 2024
The service department is wonderful. Always friendly and they take great care of us! Have never had a bad experience in the 4 years we have been coming here. Always friendly and they take great care of us! Have never had a bad experience in the 4 years we have been coming here. More
Other Employees Tagged: Jarrett Abel, Gavynn Norris, Mike Belew , Jared Laska
August 21, 2024
Tim the service advisor was outstanding and helped me with all my vehicle repairs and transportation needs with all my vehicle repairs and transportation needs More
Other Employees Tagged: Mike Belew
August 21, 2024
Preparing for the 30th anniversary Nationa Corvette Museum's caravan to Bowling Green, Kentucky I thought it to be wise and have an extra set of eyes check the Corvette to assure it was ready for the t Museum's caravan to Bowling Green, Kentucky I thought it to be wise and have an extra set of eyes check the Corvette to assure it was ready for the trip. I made an appointment through a great service advisor Mr. Tim Wilkens. With his leadership, the team at James Wood again delivered outstanding service. Thank you James Wood Autopark. More
August 10, 2024
2024 Chevy Trax gas gauge not reading correct. Have been told twice in one year there is nothing wrong with it. For a recent trip, full tank gauge did not change for over 100 miles. Was told by se Have been told twice in one year there is nothing wrong with it. For a recent trip, full tank gauge did not change for over 100 miles. Was told by service advisor this is normal. At times miles to empty may read 50. After driving 1/2 block miles to empty may read 47 and was told this is normal. Not a great experience for a new vehicle. Very disappointed in vehicle and service. More
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