Very helpful, especially when discussing services and
costs. They freely mentioned service coupons which is always appreciated.
costs. They freely mentioned service coupons which is always appreciated.
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by SHAWNAUSTIN94
Verified Customer
Verified Customer
Service Price Transparency
Feb 02, 2024 -
Tom Clark Auto Park responded
Shawn, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood AutoPark's Service Department.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Tim exceeded my expectation with a quick repair on my 4x4
Sierra SLT. The transmission department had a huge backlog but he found time to get me in. I am very grateful.
Sierra SLT. The transmission department had a huge backlog but he found time to get me in. I am very grateful.
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by JIM.SEEDS
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2024 -
Tom Clark Auto Park responded
Jim, thank you for this amazing review of your experience with Tim here at James Wood Chevrolet Denton! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Tim and team took care of business and cars came out
looking really great… thankd
looking really great… thankd
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by dale.jenkins62
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2024 -
Tom Clark Auto Park responded
Thank you so much for taking the time to share your feedback with us, Dale! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
James Wood AutoPark Management | 940-591-9663
They are always able to help me out when I need help.
This Tim it was just a tire balance.
This Tim it was just a tire balance.
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by PHOTOGREG
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2024 -
Tom Clark Auto Park responded
Thank you for leaving us this great review, Greg! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Had a part that requiring replacing from the recent
steering wheel retrofit. Contacted Tim Wilkins (Service Advisor) asked he make sure part was inhouse, which he did. I made an appointment for first t
steering wheel retrofit. Contacted Tim Wilkins (Service Advisor) asked he make sure part was inhouse, which he did. I made an appointment for first thing on the day of my appointment. I arrived at dealership, Tim checked me in he had Technician get to my issue immediately. I was in and out of service within about 20 minutes.
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by JMGORDON_DALLAS
Verified Customer
Verified Customer
Jan 21, 2024 -
Tom Clark Auto Park responded
Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tim does for James Wood Chevrolet Denton and our customers. Hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Service dept completed service in less time than
estimated by service advisor. All the staff was polite and kind.
estimated by service advisor. All the staff was polite and kind.
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by JKHOGEL
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
Tom Clark Auto Park responded
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review!
Sincerely,
James Wood AutoPark Management | 940-591-9663
We have always had a great experience with James Wood.
From service, to maintenance, body shop, after market services. They are always professional, great communication, timely, and efficient.
From service, to maintenance, body shop, after market services. They are always professional, great communication, timely, and efficient.
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by JENNIFER.CAHAK
Verified Customer
Verified Customer
Service Price Transparency
Jan 17, 2024 -
Tom Clark Auto Park responded
To say thank you is not enough, Jennifer! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by James Wood Chevrolet Denton again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Samantha was the sales person who worked with me on the
purchase of my 2023 Silverado when I bought it. She helped me when I needed warranty repair and introduced me to Tim in service to get me checked in
purchase of my 2023 Silverado when I bought it. She helped me when I needed warranty repair and introduced me to Tim in service to get me checked in and when my truck was waiting on the parts Samantha was able to get me a loaner vehicle.when she moved to the service department I started working with her on my service needs. Tim was able to get me checked in while Samantha was busy helping another customer. So I was able to get in and out . Thank you
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by krukedj
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Samantha Oliphant
Jan 17, 2024 -
Tom Clark Auto Park responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Easy to get scheduled for an oil change.
Appointment went smoothly with no problems.
Thanks
Appointment went smoothly with no problems.
Thanks
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by stevehbarnes58
Verified Customer
Verified Customer
Jan 16, 2024 -
Tom Clark Auto Park responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
James Wood AutoPark Management | 940-591-9663
I always get awesome service at James Wood.
Taylor was very helpful and answered all my questions.
Taylor was very helpful and answered all my questions.
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by awarzwick
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2024 -
Tom Clark Auto Park responded
Thanks for your outstanding review! I'm very happy to hear that Taylor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
James Wood AutoPark Management | 940-591-9663
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