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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 30

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
333 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

27 yrs, 7 mos

4.8

333 Reviews

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333 Reviews of Tim Wilkins

December 27, 2023

Dealership Rating
Employee Rating

Great customer service. Completed in short time. Service Center was excellent in communication and the waiting area was clean and comfortable. More

by CROSSCHECK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2023

Tom Clark Auto Park responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The James Wood Buick GMC Denton Team

December 24, 2023

Dealership Rating
Employee Rating

I have been James Wood customer for 30 years. Rudy Rangel and David Sweeden have been EXCEPTIONAL! I truly appreciate the professionalism and expertise that Rudy possesses. He takes the time to l More

by rwjr60rat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rudy Rangel, David Sweeden and Tim Wilkins

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Dec 27, 2023

Tom Clark Auto Park responded

Thank you so much for the wonderful review of your experience at James Wood AutoPark. Rudy is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

December 23, 2023

Dealership Rating
Employee Rating

People were pleasant and helpful. Waiting room comfortable. Recall repairs took three hours, but I had nothing better to do. Free water would have been nice! More

by GEORGE@WEIMER.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2023

Tom Clark Auto Park responded

Thanks for your great feedback, George. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

Service department is always great, Tim is a great guy and he gets you checked in and you’re on your way. Text message keeps you updated. Always gives me the best pricing. More

by TURNERSZOO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2023

Tom Clark Auto Park responded

Thank you so much for the wonderful review of your experience at James Wood Buick GMC Denton. Tim is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

Always feel like my car comes out great each service! defiantly recommend Tim in service department! More

by lilybrooke99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2023

Tom Clark Auto Park responded

Lily, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

My car was in and out and fixed as soon as the service member Tim Wilkins told me. Took care of me and was very patient answering my questions More

by JBRPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2023

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

Dealership Rating
Employee Rating

Was a great experience and the service department did well. They did what they said and was out on time. More

by HCSNORTHTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

December 13, 2023

Dealership Rating
Employee Rating

This is the 3 rd time I’ve done this review. I rated it as good More

by HOWELLM96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 14, 2023

Tom Clark Auto Park responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

December 12, 2023

Dealership Rating
Employee Rating

Tim needs to find a new Taxidermy shop. . Mike should turn his desk towards the service drive so he can see what is going on. More

by ARLENE.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Jared Laska

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Dec 13, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Arlene. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The James Wood AutoPark Team

December 08, 2023

Dealership Rating
Employee Rating

I was treated with respect and that job was well done -- and much cheaper than the estimate at Christian Brothers More

by GERALDBOERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2023

Tom Clark Auto Park responded

Gerald, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The James Wood Buick GMC Denton Team

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