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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 28

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
362 Reviews

Dealership Experience

7 yrs, 3 mos

Industry Experience

27 yrs, 11 mos

4.8

362 Reviews

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362 Reviews of Tim Wilkins

April 19, 2024

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Employee Rating

Tim always takes care of any situation with an accurate estimate on price and time on all my trucks. Great all around. More

by mason18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2024

Tom Clark Auto Park responded

Thank you for your kind words! Tim is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 13, 2024

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Employee Rating

The service provided om our 2016 Z51 Corvette Stingray which included an oil change and state inspection. The ease of scheduling an appointment and the time of service completed was absolutely outstanding More

by jmr269861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2024

Tom Clark Auto Park responded

We are so happy that your recent visit went so well for you! We will let our team know about your experience and we hope you will reach out to us if you have any questions. Have a great day! Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

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Always keep you advised on your auto repair. Meet the time expectation. Easy to work with. More

by TWIS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Tom Clark Auto Park responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

April 10, 2024

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Employee Rating

Timothy Wilkins was fast on getting my truck fixed he was very professional and I would definitely go back to James Wood to get my truck fixed again. More

by GRNRMCHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Tom Clark Auto Park responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Christopher Douglas, Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Apr 08, 2024

Tom Clark Auto Park responded

At James Wood Chevrolet Denton, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 05, 2024

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Employee Rating

I have purchased vehicles that cost equal or more than the Tahoe I have. Every dealership I partnered with provided car washes and vacuum. James Woods never offers that! I will go back to buying my previo More

by scotth127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Apr 09, 2024

Tom Clark Auto Park responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Everyone was very friendly and helpful and the oil change was completed in a timely fashion. More

by DRAKESNANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan

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Apr 05, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

This dealership charged me a lot to diagnose and for labor. When I picked up my car to be towed to another mechanic they didn’t even put the engine back on so not sure what labor I paid for. Terrible ex More

by CHELLE_GIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Apr 06, 2024

Tom Clark Auto Park responded

Thank you for taking the time to provide our dealership with feedback about your experience, Chelle. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

March 26, 2024

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Employee Rating

Got my truck in and out as was told and was compleated as requested great job More

by dafischer0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

Print
Mar 27, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 22, 2024

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Employee Rating

Tim Wilkins is my Service advisor there and is the only reason I drive 30 minutes to get my services and warranty work done! He’s on top of it and is truly an awesome guy! James Woods is lucky to have an a More

by Tyler C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp

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Mar 25, 2024

Tom Clark Auto Park responded

Tyler, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

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