Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 31

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
318 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

27 yrs, 4 mos

4.8

318 Reviews

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318 Reviews of Tim Wilkins

November 06, 2023

Dealership Rating
Employee Rating

My experience with my last service was great. Everything was explained to me and service was fast. More

by charliebrown7593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Tom Clark Auto Park responded

Charlie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

Dealership Rating
Employee Rating

Tim was very informative and helpful every step of the way. We were very pleased with the level of service that was provided. More

by KLUNS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

Tom Clark Auto Park responded

Thank you for leaving us this great review! We are very happy to hear that Tim could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 05, 2023

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Employee Rating

Great dealership, I’ve been taking my car there for 10 years because I can trust them. More

by DIANEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Gavynn Norris

Nov 07, 2023

Tom Clark Auto Park responded

Diane, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

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Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Sheldon Jeffcoat, Jared Laska

Nov 07, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

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Employee Rating

Service is always good here. No problems at all. Time was reasonable. Communication was wonderful. More

by JHOWARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 03, 2023

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Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Tom Clark Auto Park responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 31, 2023

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Employee Rating

Tim at James Wood Denton did a great job taking good care of me during my service, as he always does. More

by JOEW418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Tom Clark Auto Park responded

Joe, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

October 29, 2023

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Employee Rating

Sales staff is awesome. Wish the truck that I had would have been more reliable and easily repaired. Service did what they could, but it comes down to the OEM making a quali More

by Blue_2460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

Nov 02, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us, Coy. We work hard to make sure our guests have an awesome experience and always do what we can to take care of our customers. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2023

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Employee Rating

James Wood is my go to dealership. From car buying to parts and service, I have never been disappointed the the quality of customer service, work, or prices. More

by pbocconcelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donny Sides, Jarrett Abel , Sheldon Jeffcoat

Oct 30, 2023

Tom Clark Auto Park responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 27, 2023

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Employee Rating

Tim Wilkins is working diligently to get my vehicle back on the road, despite the UAW strike. James Wood's Denton Service Department is very keen to take care of the customer, and I've been coming here for More

by Sheila
Recommend Dealer
Yes
Oct 30, 2023

Tom Clark Auto Park responded

We appreciate your input, Sheila. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

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