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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 31

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
333 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

27 yrs, 7 mos

4.8

333 Reviews

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333 Reviews of Tim Wilkins

December 06, 2023

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Employee Rating

Was very pleased with the fast response to my call to request an oil change and when I got there I was out and gone in about an hour! Thanks again More

by jimgrant
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Dec 06, 2023

Tom Clark Auto Park responded

Thank you for the positive review, Jim, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The James Wood Buick GMC Denton Team

December 03, 2023

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Employee Rating

They were supportive and accommodating to my needs. It was a pleasure experience. They communicated to me openly. More

by CHERYL_CCULBERSON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Tom Clark Auto Park responded

Cheryl, we are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

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I always receive excellent service, quick and efficient. The mechanics work on my vehicle with respect which is very important to me. Thank you More

by DONNALIPSEY
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Tom Clark Auto Park responded

Donna, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

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Employee Rating

In and out quickly, friendly, and helpful. Comfortable waiting area and quality service. Will be back for servicing my Buick More

by M.KLEID
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 04, 2023

Tom Clark Auto Park responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Employee Rating

just great ,they keep me informed always up front and thats the name of that tune great service More

by gkatonica
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Buick GMC Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The James Wood Buick GMC Denton Team

Dec 01, 2023

gkatonica responded

its hard to stay at the top of your game but i can honesty say you guys having been doing that for 20 plus years ive been going there for service

November 30, 2023

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Employee Rating

Great place nice salesperson very knowledgeable finance department would highly recommend them I will definitely be a loyal customer More

by freightmatix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

Report | Print
Dec 01, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

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Employee Rating

I went for an oil change, tire rotation, and maintenance, and they were done in 45 mins. The service was quick, and staff was courteous, friendly and helpful. More

by agentole2003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Nov 27, 2023

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Buick GMC Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

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Had great service, very friendly, was professional, followed up in timely manner. thanks for the help More

by snellre
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Recommend Dealer
Yes
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Nov 25, 2023

Tom Clark Auto Park responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 21, 2023

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Always a pleasure working with these guys! They took very good care of me and answered all of my questions. More

by ckirkpatrick1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 22, 2023

Tom Clark Auto Park responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

November 16, 2023

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Employee Rating

The service and service advisor (Tim) were excellent. My service was timely and done well. More

by JOEW418
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2023

Tom Clark Auto Park responded

Joe, thank you for the awesome feedback! You're right, Tim is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

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