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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 31

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
339 Reviews

Dealership Experience

7 yrs

Industry Experience

27 yrs, 8 mos

4.8

339 Reviews

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339 Reviews of Tim Wilkins

December 16, 2023

Dealership Rating
Employee Rating

Always feel like my car comes out great each service! defiantly recommend Tim in service department! More

by lilybrooke99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Tom Clark Auto Park responded

Lily, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

Dealership Rating
Employee Rating

My car was in and out and fixed as soon as the service member Tim Wilkins told me. Took care of me and was very patient answering my questions More

by JBRPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The James Wood Buick GMC Denton Team

December 15, 2023

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Employee Rating

Was a great experience and the service department did well. They did what they said and was out on time. More

by HCSNORTHTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

December 13, 2023

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Employee Rating

This is the 3 rd time I’ve done this review. I rated it as good More

by HOWELLM96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Dec 14, 2023

Tom Clark Auto Park responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

December 12, 2023

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Employee Rating

Tim needs to find a new Taxidermy shop. . Mike should turn his desk towards the service drive so he can see what is going on. More

by ARLENE.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Jarrett Abel, Edwin Chan, Gavynn Norris, Mike Belew , Jared Laska, Samantha Oliphant

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Dec 13, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Arlene. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The James Wood AutoPark Team

December 08, 2023

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Employee Rating

I was treated with respect and that job was well done -- and much cheaper than the estimate at Christian Brothers More

by GERALDBOERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 09, 2023

Tom Clark Auto Park responded

Gerald, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The James Wood Buick GMC Denton Team

December 06, 2023

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Employee Rating

Was very pleased with the fast response to my call to request an oil change and when I got there I was out and gone in about an hour! Thanks again More

by jimgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2023

Tom Clark Auto Park responded

Thank you for the positive review, Jim, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The James Wood Buick GMC Denton Team

December 03, 2023

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Employee Rating

They were supportive and accommodating to my needs. It was a pleasure experience. They communicated to me openly. More

by CHERYL_CCULBERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2023

Tom Clark Auto Park responded

Cheryl, we are so glad we could take care of all of your needs at James Wood Buick GMC Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

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Employee Rating

I always receive excellent service, quick and efficient. The mechanics work on my vehicle with respect which is very important to me. Thank you More

by DONNALIPSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Tom Clark Auto Park responded

Donna, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

December 01, 2023

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Employee Rating

In and out quickly, friendly, and helpful. Comfortable waiting area and quality service. Will be back for servicing my Buick More

by M.KLEID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Tom Clark Auto Park responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The James Wood Buick GMC Denton Team

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