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Tim Wilkins
Tim Wilkins at Tom Clark Auto Park

Tim Wilkins | Page 32

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
333 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

27 yrs, 7 mos

4.8

333 Reviews

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333 Reviews of Tim Wilkins

November 16, 2023

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Employee Rating

It was easy to make the appointment. A courtesy ride home was much more pleasant than waiting at the dealership for hours. Got a return ride back and the car was ready to go. Pleasant More

by RICK.MAYBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2023

Tom Clark Auto Park responded

Rick, thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

November 14, 2023

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Employee Rating

Great service, nice, friendly staff. I have always found them to be fair and honset. More

by perkinsedwardw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2023

Tom Clark Auto Park responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

Nov 15, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

November 13, 2023

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Employee Rating

No appointment for oil change they took care of us right away. They told us that on next oil change we will need to replace certain things and told us of the cost. More

by VENTRCA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Nov 15, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood AutoPark. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood AutoPark Team

November 09, 2023

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Employee Rating

Tim Wilkins and the team ALWAYS do a great job for me, and I appreciate their effort, expertise and honesty very much! More

by MRO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2023

Tom Clark Auto Park responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The James Wood Buick GMC Denton Team

November 09, 2023

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Employee Rating

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Rachel

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Nov 09, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 06, 2023

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My experience with my last service was great. Everything was explained to me and service was fast. More

by charliebrown7593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Tom Clark Auto Park responded

Charlie, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 06, 2023

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Employee Rating

Tim was very informative and helpful every step of the way. We were very pleased with the level of service that was provided. More

by KLUNS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2023

Tom Clark Auto Park responded

Thank you for leaving us this great review! We are very happy to hear that Tim could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The James Wood Buick GMC Denton Team

November 05, 2023

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Employee Rating

Great dealership, I’ve been taking my car there for 10 years because I can trust them. More

by DIANEBECKER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Gavynn Norris

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Nov 07, 2023

Tom Clark Auto Park responded

Diane, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

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Employee Rating

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Mike Belew , Tammy Brooks, Sheldon Jeffcoat, Jared Laska

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Nov 07, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 04, 2023

Dealership Rating
Employee Rating

Service is always good here. No problems at all. Time was reasonable. Communication was wonderful. More

by JHOWARD60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 07, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

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