Tim Winter | Page 10

The service was excellent. Turnaround time was great. Every associate was very helpful and nice. Turnaround time was great. Every associate was very helpful and nice. More

by mso2127 Verified Customer Verified Customer

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Very long wait times is the usual experience. Seems like there is a lack of quality assurance of all work getting done. And the workers can damage your vehicle, and when they do, they do cover th Seems like there is a lack of quality assurance of all work getting done. And the workers can damage your vehicle, and when they do, they do cover the repair in full. Though the repair parts take an extremely long time to get there so they can fix your vehicle. More

by bootsastro131 Verified Customer Verified Customer

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The personal that I interacted with were very courteous and professional and answered all my questions with a smile and professional and answered all my questions with a smile More

by PAULPATTY08 Verified Customer Verified Customer

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I wanted to commend Jeep for the exceptional handling of the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was cle the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was clear, detailed, and timely, ensuring I fully understood the steps I needed to take. Scheduling the service was straightforward, and the dealership staff were professional and accommodating. The technicians demonstrated great expertise, completing the required repairs efficiently and thoroughly. They took the time to explain the updates made, which reassured me of the vehicle's safety and performance going forward. More

by joesweeting Verified Customer Verified Customer

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Very polite and professional. I think your price is high though. Tire is still inflated. I think your price is high though. Tire is still inflated. More

by livinginohio Verified Customer Verified Customer

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Great service great people to work with easy and smooth will definitely let people know. will definitely let people know. More

by LADJ2024 Verified Customer Verified Customer

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very nice people and super friendly. took really good care of my car and wasn’t too long of a wait took really good care of my car and wasn’t too long of a wait More

by jennadance7 Verified Customer Verified Customer

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Tim was a pleasure to work with getting my car fixed, he and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the k and the whole team made the process extremely smooth. He even handled the extended warranty from carmax so all I really had to do was give them the keys. More

by krw859 Verified Customer Verified Customer

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Everyone at the dealership was courteous and prfession. They handled my service very well. I will be going back. They handled my service very well. I will be going back. More

by dhilerio Verified Customer Verified Customer

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It was the 2nd time bringing my vehicle to southern. The first time it was there for two months and never got repaired. The 2nd time it was there the service technician said everything worked fine while The first time it was there for two months and never got repaired. The 2nd time it was there the service technician said everything worked fine while they had it. I picked the vehicle up and it was having the same issues before I pulled off the lot. I showed the service technician and they said that’s odd. I told Holman’s and Norfolk southern to remove southern dodge from their list of service technicians and we will never return. More

by Ronald Robinson Verified Customer Verified Customer

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