Tim Winter | Page 9

I've contacted dealership and Mr. Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicl Deuso numerous times. He has failed to call me back, not even once. His position is a 'boss' then why haven't I heard from him at all since my vehicle has been in shop for over 30 days. Please help me understand More

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It was my first time there. People were very nice. Relaxing atmosphere and the people working there were pleasant to speak with. People were very nice. Relaxing atmosphere and the people working there were pleasant to speak with. More

by roberttkonz Verified Customer Verified Customer

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Professional, courteous staff. Upfront on costs. Their rentals are top of the line. Much better than outside rental companies. Staff kept me informed at every point by sending vide Upfront on costs. Their rentals are top of the line. Much better than outside rental companies. Staff kept me informed at every point by sending videos of the issues I complained of and work needed to fix those problems. Needless to say, my Chrysler 300C is purring like a kitten with the power of a lioness. My experience was top tier. More

by iamautry Verified Customer Verified Customer

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Bought here 4 years ago. Dealer provides free state inspection and oil changes, they always take care of me in a timely manner. Dealer provides free state inspection and oil changes, they always take care of me in a timely manner. More

by msn_pilot4him Verified Customer Verified Customer

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Tim was very helpful and explained everything involved with the work being done. Communication was very good and the staff was professional and friendly. with the work being done. Communication was very good and the staff was professional and friendly. More

by jpmihalk Verified Customer Verified Customer

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Tim is always excellent with his customer service and ensures that my needs are met I’m very thankful ensures that my needs are met I’m very thankful More

by TAYLOR_LATRINA Verified Customer Verified Customer

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outstanding service and communication were made by the staff both by text and phone. keep up great work. staff both by text and phone. keep up great work. More

by ianreyburn Verified Customer Verified Customer

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The agent that assisted me took the time to listen and try to help me the best way he could since I had saved up monies for repairs as I did not have a regulat budget for this type of expense. try to help me the best way he could since I had saved up monies for repairs as I did not have a regulat budget for this type of expense. More

by irdthebook Verified Customer Verified Customer

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Tina Dickinson is great - very professional with her customer service and communication. She is an asset to the Southern Auto Group. customer service and communication. She is an asset to the Southern Auto Group. More

by Bashley1972 Verified Customer Verified Customer

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Terrible overall service. Had an appointment scheduled for 7:30 am. Arrived early for appointment to be informed my appointment was at 8 am. Needed service for a Malfunctioned Had an appointment scheduled for 7:30 am. Arrived early for appointment to be informed my appointment was at 8 am. Needed service for a Malfunctioned active headrest and a diagnostic check on passenger side lock. Was told my vehicle would be ready in the afternoon and that I would be given any updates on any repairs that would be needed. No updates until after I reached out at 4:30 pm. I was told my car hasn’t even been seen because the service team was running behind on other vehicles and low on team members. My vehicle stayed overnight after I was told that I would have an update and/or my vehicle by 10:30 am. Once again received no updates throughout the morning. Reached out at noon for an update. No updates were given. Went to the service department in person for an update only to be told that my car would be getting checked in the afternoon. I left with my vehicle after no service or updates from the advisor. Very unprofessional and total waste of time. Will not be returning and do not recommend. Advisor for scheduled service was Tim. More

by K.LEWIS19 Verified Customer Verified Customer

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