Tim Winter
Tim Winter at Southern Dodge Chrysler Jeep Ram FIAT

Tim Winter | Page 14

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
139 Reviews
4.2

139 Reviews

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139 Reviews of Tim Winter

June 06, 2024

Dealership Rating
Employee Rating

Thank you for your hospitality. Keep the good work up. Don't. Change what you're doing keep on doing it. More

by denisemason1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2024

Dealership Rating
Employee Rating

Katie was kind courteous got my coffee took my truck in. Got it back out came and found me. She’s the best. More

by hickian2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 28, 2024

Dealership Rating
Employee Rating

Good service for the most part, the changes they are making will hopefully make them more efficient More

by KOVACHCOLLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

May 25, 2024

Dealership Rating
Employee Rating

Great service department. Try to be as reasonable as can be with pricing and coupons More

by ezonejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

May 16, 2024

Dealership Rating
Employee Rating

They did not complete the service the rear seat power outlet still has no power. Paid deductible, kept my truck over and week and I used that truck on weekends to earn extra money. Two weekend over $600 More

by Mike.miller0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 17, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Mike. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 13, 2024

Dealership Rating
Employee Rating

Need to upgrade warranty to certify operating a loaner auto until repair is correctly done . More

by TONY922ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

May 04, 2024

Dealership Rating
Employee Rating

The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i More

by justinchance74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Justin. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 24, 2024

Dealership Rating
Employee Rating

Amazing staff! Well trained had my car ready within a timely manner. They also follow up to ensure everything was done to my expectations. More

by kkenrick82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 23, 2024

Dealership Rating
Employee Rating

Great customer service I like the service that they can take you home and pick you back up to get your car More

by mscott1090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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