Tim Winter
Tim Winter at Southern Dodge Chrysler Jeep Ram FIAT

Tim Winter | Page 14

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
142 Reviews
4.2

142 Reviews

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142 Reviews of Tim Winter

June 24, 2024

Dealership Rating
Employee Rating

Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time More

by j.mayo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Jun 25, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 19, 2024

Dealership Rating
Employee Rating

Completely satisfied with the results. I enjoyed the free ride home and the pickup service provided by the dealership. More

by FRANKGODAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice , Ernest Chalkley

Jun 19, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 07, 2024

Dealership Rating

The service is was great, and Tina Dickinson is always a pleasure to work with. She got my issue fixed, but also made me aware of some other things I need to take care of in the future. Thanks! More

by waynepcreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

June 06, 2024

Dealership Rating
Employee Rating

Thank you for your hospitality. Keep the good work up. Don't. Change what you're doing keep on doing it. More

by denisemason1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Katie Vanostrand

Jun 06, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 31, 2024

Dealership Rating
Employee Rating

Katie was kind courteous got my coffee took my truck in. Got it back out came and found me. She’s the best. More

by hickian2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 28, 2024

Dealership Rating
Employee Rating

Good service for the most part, the changes they are making will hopefully make them more efficient More

by KOVACHCOLLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

May 25, 2024

Dealership Rating
Employee Rating

Great service department. Try to be as reasonable as can be with pricing and coupons More

by ezonejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

May 16, 2024

Dealership Rating
Employee Rating

They did not complete the service the rear seat power outlet still has no power. Paid deductible, kept my truck over and week and I used that truck on weekends to earn extra money. Two weekend over $600 More

by Mike.miller0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 17, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Mike. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 13, 2024

Dealership Rating
Employee Rating

Need to upgrade warranty to certify operating a loaner auto until repair is correctly done . More

by TONY922ANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to provide us with this feedback.

May 04, 2024

Dealership Rating
Employee Rating

The service department is horrible. First I called never got a return phone call. Then I went in to schedule my recall oil change and state inspection. He said the product would be in i More

by justinchance74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Justin. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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