Tim Winter
Tim Winter at Southern Dodge Chrysler Jeep Ram FIAT

Tim Winter | Page 13

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.2
141 Reviews
4.2

141 Reviews

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141 Reviews of Tim Winter

August 24, 2024

Dealership Rating
Employee Rating

I enjoy all my time letting my car being service with Southern Dodgers Chrysler . The staffing are wonderful to chat with about your vehicle. More

by Alexander Newkirk/ Kim Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

August 17, 2024

Dealership Rating
Employee Rating

Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent More

by james_regan_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, Ron Rytter, Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Shelby McDannold, Haley More, James Regan, Katie Vanostrand

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2024

Dealership Rating
Employee Rating

Poor communication, had to visit the dealership to get any updates once I agreed to the service. After almost 2 weeks and $7k in recommended services the vehicle has more problems and noises from the fron More

by Jeep Cherokee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"Jeep Cherokee" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 14, 2024

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Employee Rating

4 hour wait, with an appointment. Fully understand short staffed situation, Customer should be informed so that I have option to reschedule More

by V_PORTALATIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"V_PORTALATIN" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 22, 2024

V_PORTALATIN responded

Virginia Portalatin Sold me 2020 Jeep Renegade Feb 2023 Email: v_portalatin@hotmail.com Interesting how there was no problem finding my info when I submitted positive review Feb 2024. Simple matter of advising customer when circumstances are beyond your control.

August 11, 2024

Dealership Rating
Employee Rating

Great business and affordable price. The customer was very professional and neat. I come back again More

by Tragic22004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice , Ernest Chalkley

Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 09, 2024

Dealership Rating
Employee Rating

Every time I tried calling to set up an appointment I would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help More

by rizolantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice, Tina Dickenson

Aug 09, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Rizo. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 07, 2024

Dealership Rating
Employee Rating

I don’t appreciate your way. I will handle the second time around about my jeep compass for that concern. When he went in the shop they could’ve did something we don’t know but a More

by carolyndarden
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Salesman Tim the second time around I don’t feel I was treated fair

Aug 09, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for bringing this to our attention, Carolyn. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 03, 2024

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Employee Rating

very professional and very friendly. . thank you so much for the job well done and see you again soon More

by rex.sardon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

I thought the days of soupy sales were long gone, but not with these guys I carried my truck in for bodywork and they stole the radio out of it. Chrysler Corporation told him true get back to radio, so did B More

by Jjohnsonj2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Rytter, Sam Vanderslice , John Ailstock, Ernest Chalkley, Bill Crummett, John Deuso, Haley More

Jun 27, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 24, 2024

Dealership Rating
Employee Rating

Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time More

by j.mayo54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice, Tina Dickenson , Ernest Chalkley, Haley More, Katie Vanostrand

Jun 25, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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