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Serra Nissan

Birmingham, AL

4.5
2,378 Reviews

1500 Center Point Pkwy

Birmingham, AL

35215

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2,378 Reviews of Serra Nissan

March 06, 2026

Ángel es súper amable y atento. Una increíble atención, volvería a comprar solo para que me atienda con esa amabilidad More

by rosariomondragon30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Borja
Mar 07, 2026 -

Serra Nissan responded

Thank you for your review! Angel is Great!

March 05, 2026

Terrible service i visited the dealership to have my car diagnosed for transmission issues they told me i needed my catalytic converter replaced i replaced it and the car was still jerking Amanda told me th More

by REEDBRITTANY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Badgwell
Mar 07, 2026 -

Serra Nissan responded

We diagnosed your car, you to took our diagnosis and decided to take it to your local mechanic. You then brought the car back to us because it was not operating as it should be. We have no control of how YOUR mechanic repairs the car. We can only control what we can repair. If you did not need a converter wouldnt your mechanic have told you when they diagnose the situation. We also noticed that you are trying to dispute a charge for your diag fee that we charge. That is illegal. This could have been handled very differently but you decided to go this route.

March 05, 2026

Very friendly and accommodating. Timely and efficient service. Reasonable pricing. I will be back fot the next required service. More

by kimwalker7262
Recommend Dealer
Yes
Employees Worked With
Daryll...I think
Mar 07, 2026 -

Serra Nissan responded

Thank you! Our staff works hard to take care of our VIP customers like you!

March 04, 2026

It was very easy. Not pushy. Got me exactly what I wanted, Nissan leaf 2026 Sv. Used less resources then I was expecting. A+. More

by rolohujr
Recommend Dealer
Yes
Employees Worked With
Ricardo Ibarra, Ricardo Ibarra
Mar 07, 2026 -

Serra Nissan responded

Thank you! Enjoy your new Leaf!!!

Mar 07, 2026 -

Serra Nissan responded

Thank you for your kind words!!

March 04, 2026

Meghan has been absolutely wonderful. She remains the reason I chose Serra over other dealers in my area. More

by gelpinfamily
Recommend Dealer
Yes
Employees Worked With
Meghan Fausett, Meghan Fausett
Mar 07, 2026 -

Serra Nissan responded

Thank you for your business! Meghan is great!

March 03, 2026

My experience at Nissan was overall positive. The service team was courteous and knowledgeable, and they completed my service in a reasonable amount of time. I felt comfortable and well taken car More

by Destinyechandie27
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Mar 07, 2026 -

Serra Nissan responded

Thank you! We work hard to make sure our customers are happy and satisfied!

March 03, 2026

Incredibly welcoming and warm. Service is fast and they communicate clearly. Incredibly welcoming. Service is fast and reliable.They communicate what they need to do clearly. More

by angelagp816
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Mar 07, 2026 -

Serra Nissan responded

Thank you for your kind words! We really try to make our environment welcoming to our customers!

February 28, 2026

Very professional, made me feel very comfortable and at home. Would recommend this dealership to everyone. More

by Marvindillard1
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Amanda Badgwell
Mar 05, 2026 -

Serra Nissan responded

Thank you! We try hard to make you feel at home here at Serra Nissan!

February 27, 2026

I was informed of every step and he continuously checked on me while I was waiting. He made sure I knew what needed to be done and what they were doing. I truly felt taken care of. I will use them every tim More

by cthompson120
Recommend Dealer
Yes
Employees Worked With
Dylan
Mar 02, 2026 -

Serra Nissan responded

Thank you! We aim to help our customers!

February 27, 2026

Great dealership, with fantastic employees offering various small but genuine services to make me feel 10x more comfortable. More

by trtaylor714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizbeth Gonzalez
Mar 02, 2026 -

Serra Nissan responded

Thank you! We love our customers! See you next visit!!

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