Timothy Frank | Page 2

I always have a great customer service experience at Lia Hyundai. Tim Frank is excellent at his job and makes sure I'm happy before I leave. He makes it feel like home Everytime I come in for service and I Hyundai. Tim Frank is excellent at his job and makes sure I'm happy before I leave. He makes it feel like home Everytime I come in for service and I really appreciate that. More

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Timothy Frank is a credit to your dealership ,customer friendly,knowledgeable and very professional manner. friendly,knowledgeable and very professional manner. More

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My service was fully explained to me before the work was started. The work was completed in a timely manner. started. The work was completed in a timely manner. More

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I bought my first vehicle from the Albany dealership in 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything v 2022, from the first service my vehicle needed up until yesterday I have dealt with Timothy Frank, he is so easy to talk to, he explains everything very thoroughly, he walked me around my car explaining what was going to be done and approximately how long it would take, brought me to the counter and checked for any recalls , explained the cost and in detail the service that was going to be provided. Then proceeded to walk to to the waiting room , explained a few more things to me and came back when my vehicle was completed, went over the bill with me , walked me to the payment center and shook my hand and away I went . I can’t say enough good things about him. He is very kind and caring and I feel confident that he is offering me the proper service, I commend him for his customer service skills , it’s very important to me as a female that knows very little about vehicles, i appreciate his honesty. More

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I have always serviced my 2017 Elantra with the dealer. I now have 169,000 miles and have spent less than $1,000 on repairs other than normal maintenance on a car of this age. I have been using LIA Hyundai I now have 169,000 miles and have spent less than $1,000 on repairs other than normal maintenance on a car of this age. I have been using LIA Hyundai for about 3 years and in the past year, working with Tim Frank. He is always considerate of my time, my budget and needs. I am grateful to trust him with my Elantra and Kona. More

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We had recently visited Lia Hyundai to have our car serviced. Timothy walked us through everything we needed to have done, our wait wasn't long at all and the service was great! We then had to go back serviced. Timothy walked us through everything we needed to have done, our wait wasn't long at all and the service was great! We then had to go back for an emergency service that Timothy again walked us through what needed to be done and had us fixed and out in a timely manner! Definitely recommend Lia Hyundai and Timothy Frank! More

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I have been with Lia Hyundai since 2014 and service reliable, friendly, knowledgeable, and courteous staff! reliable, friendly, knowledgeable, and courteous staff! More

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I was assisted by Timothy Frank who provided excellent customer service and coordination of my repairs. I was very please me with my visit and will return for any future repairs. I also appreciated the Ly customer service and coordination of my repairs. I was very please me with my visit and will return for any future repairs. I also appreciated the Lyft service to and from work! More

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They were very thorough and were able to service my car in a timely manor in a timely manor More

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New. Very clean. Helpful staff I bought coupons and was told I wouldn’t need them my car is new and the service was free Very clean. Helpful staff I bought coupons and was told I wouldn’t need them my car is new and the service was free More

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