32 Reviews
Write a Review32 Reviews of Timothy Mack
June 30, 2025
Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More
Other Employees Tagged: Jorge Sierra
June 04, 2025
Absolutely not a luxury car dealership experience. Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and no response from service department. Car is never cleaned inside. My worst luxury car dealership experience ever compared to previous luxury car dealerships. More
Other Employees Tagged: Jorge Sierra , Concierge valet driver
March 29, 2025
It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More
Other Employees Tagged: Mike Colgan, Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
March 24, 2025
On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. personnel. Concierge service made it easy and convenient. More
Other Employees Tagged: Alexandra Celis, Joshua Gonzalez, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra
February 12, 2025
VIP service department! JC and Tim made the experience painless and were beyond accommodating. If I didn’t already love my GV70 I’d buy one for the service experiences alone JC and Tim made the experience painless and were beyond accommodating. If I didn’t already love my GV70 I’d buy one for the service experiences alone More
Other Employees Tagged: JC

