Timothy Mack | Page 2

My 2026 Genesis 2026 was receiving a Xylion coating on car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional car exterior and leather seats. All went well. Product delivered on car, courtesy car arrived, with a few hiccups. Peter Franks was very professional and informative about service. Tim helped me with courtesy car forms. I love my new car. I would recommend dealership and can't wait for new building to be done. More

by barbaracogliandro Verified Customer Verified Customer

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Been working with them since 2017 they are amazing always been fair and transparent with everything. been fair and transparent with everything. More

by DAVID.SMITH005 Verified Customer Verified Customer

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Everything was handled a number one first class manner. Thanks for your great car service Thanks for your great car service More

by NEDBENTZ Verified Customer Verified Customer

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It was nice that Genesis of Naples had a concierge service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. service came and picked up the vehicle. Took it to their shop for service and brought it back the same day that’s very convenient. More

by tomm5 Verified Customer Verified Customer

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The repair was made in a timely manner Jorge was very helpful. The loaner vehicle was helpful too. helpful. The loaner vehicle was helpful too. More

by DEBALLEN1957 Verified Customer Verified Customer

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Pawel was awesome! Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. Very attentive and reliable. Respects your schedule and communicates promptly each step of the way. More

by Jordan Verified Customer Verified Customer

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Fantastic experience! This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim w This was my first time having any car issues, so I wasn't sure what to expect. I am overjoyed with the result and expeirence overall. Jorge and Tim were amazing and very helpful; my car was repaired in a timely fashion, and I was given a loaner vehicle to drive in the meantime. They even added on services that were covered under the warranty that I didn't even realize/mention. My car looks brand new again, and the issues I came in with were also fixed. Love this dealership, highly recommend. Would absolutely continue owning genesis vehicles in the future. Thank you again Jorge, Tim, the service department for fixing everything and anyone else who helped in this process. More

by Kimberly Bello Verified Customer Verified Customer

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Absolutely not a luxury car dealership experience. Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and Does anyone care about service performance of a luxury vehicle dealership experience? My 4th experience for service and repairs. Leaving messages and no response from service department. Car is never cleaned inside. My worst luxury car dealership experience ever compared to previous luxury car dealerships. More

by baerner Verified Customer Verified Customer

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The young man who took care of me was very courteous and attentive. Looking forward to seeing the new site. attentive. Looking forward to seeing the new site. More

by jerryrichmanesq Verified Customer Verified Customer

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It was great. The service manager knew his job and was very professional. I find him essential The service manager knew his job and was very professional. I find him essential More

by apryan2733 Verified Customer Verified Customer

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