Timothy Meritzis | Page 18

I had just accepted delivery of a new 335i convertible and discovered several defects....defective glove department lock, defective wind screen, defective speakers, and most troubling a major water leak. and discovered several defects....defective glove department lock, defective wind screen, defective speakers, and most troubling a major water leak. While I was not happy, being a customer of Circle BMW since 1986 I knew the problems would be taken care of. Tim was extremely understanding and via calls then email kept me up to date on the progress of the repairs. In addition he assured me new parts would be installed (carpet,speakers, wind screen) as my car was brand new. He also assured me that before they released the car he would insure everything was perfect. Mike who is always super concerned about how your car is doing did a great job insuring the car was in perfect order....which it was. While I was not happy with the condition of my new car, it was all caused at the factory and Circle did a great job in making me feel better about my purchase. More

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Since purchasing a 2006 X5 4.8is I have had extensive Since purchasing a 2006 X5 4.8is I have had extensive dealings with Circle BMW. My vehicle is still under factory warranty. Tim has handled my "issue Since purchasing a 2006 X5 4.8is I have had extensive dealings with Circle BMW. My vehicle is still under factory warranty. Tim has handled my "issues" in a courteous & competent manner. I appreciate when a service advisor listens to my specific concerns. Mike makes sure that everything is "just so" before I pick my car up. The entire parts department has been very patient dealing with me & my special orders. I, in turn, am a loyal customer. More

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tim is an awesome service advisor. he went above and beyond to diagnose and fix the issues on our 2005 BMW X5, He got me a loaner car, had the work done right and on time at a great price. Circle BMW ev beyond to diagnose and fix the issues on our 2005 BMW X5, He got me a loaner car, had the work done right and on time at a great price. Circle BMW even washed the car and put a box of mints in the cubby!! I would definitely go back to this dealer anytime! Tim knows his stuff and is a true enthusiast at heart. Every BMW Service Advisor should be like him! More

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Best Sales, lease and ED experience. Paul has sold me 2 vehicles in the past 3 years and is the consumate professional, it's like seeing an old friend whenever I come in. They really know how to conduct a vehicles in the past 3 years and is the consumate professional, it's like seeing an old friend whenever I come in. They really know how to conduct a lease turn in: The inspection phase was completed professionally and courteously and in a short amount of time. Tim and Bob take care of me with the utmost detail to my vehicle service needs. The service experience is unquestionably the best I've experienced at any luxury new car dealer I have ever purchased from. The loaners are always BMW'S and there is always a great cup of coffee on tap. More

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Timothy Meritzis was my Service Advisor. He was very Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately c Timothy Meritzis was my Service Advisor. He was very pleasant, extremely helpful and accommodating. When I arrived with my vehicle, he immediately consulted with a mechanic and ordered the appropriate parts. Timothy was reassuring and took care of everything for me including a loaner car. He would call me and give updates on the stages of services being preformed to my vehicle, which made me feel confident in him and the dealership, making my experience with him and the dealership very pleasant. More

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Tim, my service advisor was exceptional in recommending the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the correct service for my car. He also kept me informed on service bulletins and TSBs that pertained to my vehicle. He is very knowledgeable on the product and is always enthusiastic about the car and the brand. The entire service staff at Circle BMW is top notch. More

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Tim is by far the best service adviser on the NJ shore. He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, an He is knowledgeable about the product on everything from the new 7-series to the old 80s M-cars - which is VERY rare to find. He is honest, fair, and gives excellent service. I've had mine and my immediate family's cars serviced at Circle with zero complaints. Tim has bent over backwards to get the best quality repair and maintenance done on my vehicles, and I am a VERY particular customer. He knows the products, he knows the repair procedures, and his knowledge is invaluable. More

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I am a consultant from California and have a "Senior Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my S Vehicle" that occasionally requires repairs. When I drop my car off for Service it is always proptly checked in and I meet right away with Tim, my Service Specialist, allowing me to be in and out in under 15 minutes. He is always honest and straightforward when explaining any repair and does it in a respectful way that I can understand. I feel I can trust him and have recommended Circle BMW to my friends and neighbors. More

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Appointment made when I requested Loaner car Appointment made when I requested Loaner car waiting...Friendly and knowlegable service writer Progress on repairs with follow-up call Car complete Appointment made when I requested Loaner car waiting...Friendly and knowlegable service writer Progress on repairs with follow-up call Car completed and clean and all done on time as quoted A "Class Act" I will continue my 25 plus year relationship with this dealer and will by my next BMW there More

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Because of the relationship and trust I have in Tim as my service advisor, I drive over 70 miles each way to have him take care of my vehicle. I know the work will get done correctly as well as reasonably. service advisor, I drive over 70 miles each way to have him take care of my vehicle. I know the work will get done correctly as well as reasonably. Peace of mind is worth the extra time it takes to go to Circle BMW and to have Tim take care of the car. More

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