Timoty Moore

Hood Chevrolet in Covington created a great easy experience from the first phone call till driving away with the vehicle very easy and I appreciate the hassle free engagement! experience from the first phone call till driving away with the vehicle very easy and I appreciate the hassle free engagement! More

by drewpalazzo2023 Verified Customer Verified Customer

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While looking at the vehicle for the final walk-through, I noticed the problem I informed the salesman of it. He assured me he get it fixed. I picked up my car the next day I left to go out of town for a we I noticed the problem I informed the salesman of it. He assured me he get it fixed. I picked up my car the next day I left to go out of town for a week when I came back got in the car started drove as I’m going down the interstate. I see the part flapping up in the wind. I stopped to fix it and I noticed I cannot lower the tailgate. I called the dealership too much. I was told that I bought the car as is I paid $30,000 for the car I think that deserves at least Being a man of your words and fixing what I had seen. I ended up taking it to the Nissan dealership, they fix it for nothing and was glad to meet me as a new potential client. What made it worse was the salesman felt it was wrong as well or so he said, but wouldn’t stand up to his boss. This is slimy used car sales technique. I will not be going back to the Chevrolet. More

by klquick071908 Verified Customer Verified Customer

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It was a friendly and willing group working my deal in a comfortable and refreshing setting comfortable and refreshing setting More

by captaintracy Verified Customer Verified Customer

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We received excellent service. Our situation was under warranty and cost us nothing. Work was done same day. Our situation was under warranty and cost us nothing. Work was done same day. More

by philip.m.cancienne Verified Customer Verified Customer

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I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch service, and within a yr or so my family, had to have a brand new motor, that THEY had to pay outta pocket for, and then just had to pay for a brand new transmission that THEY had to pay for outta pocket, so they get the new transmission in ya know and the dealership is installing this brand new Chevy motor because their a Chevy dealership, so you know it's gonna be done right ya kmow...WRONG, after getting their brand new Chevy truck my family bought from THEM, not long after, start having issue, so bring it to them and some genius put the motor mounts on backwards, and it's crazy because when they did that, what do you know , it ate into the transmission and these crooks want no part of taking the responsibility to own up to it that they did all this. Who does that! Keep ya dealership circle small and far away from these people my friends!💯 More

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Dropped my car off at 7:30 and it was done within a hour! I appreciate the fast service. They even got a chance to vacuum and lightly wash my vehicle. I appreciate the fast service. They even got a chance to vacuum and lightly wash my vehicle. More

by Felicia Verified Customer Verified Customer

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Great sales staff and service staff. Very helpful courteous and friendly. Would recommend store everyone Very helpful courteous and friendly. Would recommend store everyone More

by FRED209GONZALES Verified Customer Verified Customer

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Bill Hood is always amazing. The service department is very helpful. Not only do they service my vehicles with care and knowledge, but they wash them while they’ve got them. A to The service department is very helpful. Not only do they service my vehicles with care and knowledge, but they wash them while they’ve got them. A touch of class in my opinion. More

by April H. Verified Customer Verified Customer

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Bought 5 vehicles from Hood Chevy Have had a good experience with the Sales and Service Departments Highly recommend experience with the Sales and Service Departments Highly recommend More

by JODICRISPINO Verified Customer Verified Customer

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Clean, bright, low pressure environment great and knowledgeable sales personnel who make it easier to buy a car from them than buying groceries from Walmart! knowledgeable sales personnel who make it easier to buy a car from them than buying groceries from Walmart! More

by JOEB15 Verified Customer Verified Customer

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