Tina Dickenson

Got my car serviced there and got a tire rotation as one of the services, a few days later I noticed something is digging into my front right tire causing it to show several metal threads, which should have of the services, a few days later I noticed something is digging into my front right tire causing it to show several metal threads, which should have been noticed when I got my tires rotated which they didn’t do because I’ve got a slow leak on my rear left tire which is in the same place. Dealership clearly doesn’t do the services that they will charge you for More

by Alex dube Verified Customer Verified Customer

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I don't agree with the Appointment process. Why make an appointment, and choose to leave and get my groceries or run arranes and come back for my car. I should not be penalized because I chose Why make an appointment, and choose to leave and get my groceries or run arranes and come back for my car. I should not be penalized because I chose to leave. The appointment is about convenience to the customer. I should be told my car was pushed back because I chose not to wait and your waiting room is full. They have the same opinion I have to make an appointment. The appointment system is not a good one at all. I also think if it is going to be more than 2 hours Loaners should be able. More

by johnchristman74 Verified Customer Verified Customer

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Good service by Kaite and guys did my inspection wasn’t long at all great job team long at all great job team More

by marcusmccllary1952 Verified Customer Verified Customer

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Great customer service a nice and friendly people would love to do business again. Thank you love to do business again. Thank you More

by tomekajackad Verified Customer Verified Customer

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Made appointment online, met my service reps on day of repair, waited for my car in a comfy area, and was given my key when finished. Easy! repair, waited for my car in a comfy area, and was given my key when finished. Easy! More

by l.sallady Verified Customer Verified Customer

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All repairs were completed and done properly, I thank my service advisor and service manager for all their assistance and support for the repairs and maintenance work they accomplished for me. service advisor and service manager for all their assistance and support for the repairs and maintenance work they accomplished for me. More

by mecook29 Verified Customer Verified Customer

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Close to my home good service no long waiting get in and out. Thank you out. Thank you More

by Ms Rina Verified Customer Verified Customer

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I appreciate the timely service I was able to receive on the spot as a first time customer. the spot as a first time customer. More

by lancasdr Verified Customer Verified Customer

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Everything about the dealership was really nice. But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians g But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians go to lunch. So as a result of that I, had to come back at 1:00 PM to have my vehicle serviced which took three hours so I was there with my fiance in her wheelchair for four hours. Then I was given a estimate of over six hundred dollars to change a side marker light for the vehicle to pass inspection. Under duress, I ordered a pigtail for almost eighty dollars and was going to have to wait three to five days to get the bulb which was twenty dollars put in for five hundred dollars, an estimated two hours labor. Needless to say,I got the bulb and the pigtail for fifteen dollars at a parts store and had the work done for one hundred seventy dollars. I would have paid your service dept two hundred dollars if they would have done the work the same day I got the oil change and inspection. At least the reinspection only took less than an hour and your waiting room was great. More

by mhenterprises697 Verified Customer Verified Customer

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Service advisor was so awesome, addressed the issue that she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a repair plan for the service after inspection. Cannot thank Tina and the Service Manager for helping me with this situation. Above and beyond my expectations. More

by mecook29 Verified Customer Verified Customer

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