Tina Dickenson | Page 29
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
344 Reviews
Write a Review344 Reviews of Tina Dickenson
November 08, 2024
My truck broke down due to a recall. Once the service center and technicians determined the issue was due to a manufacturer defect, they placed me in a rental right away. Unfortunately, Once the service center and technicians determined the issue was due to a manufacturer defect, they placed me in a rental right away. Unfortunately, the parts were delayed, and I was in a rental longer than expected. But the service center and the service manager took care of me all along the way and worked tirelessly to fix a problem that was the fault of the manufacturer, not the dealership. I would absolutely recommend this location for your service. More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Beatrice Miles
October 31, 2024
Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! Everyone is professional and very nice! Definitely will be back here again! More
Other Employees Tagged: Sam Vanderslice, Tim Winter , John Ailstock, Ernest Chalkley, Bill Crummett, John Deuso, Haley More, James Regan, Katie Vanostrand
October 22, 2024
Very professional. I love Tina my service rep. She is always on top of things I love Tina my service rep. She is always on top of things More
Other Employees Tagged: Sam Vanderslice
October 09, 2024
Good customer service friendly and professional communication with customer is very good recommend this location for your vehicle communication with customer is very good recommend this location for your vehicle More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
October 01, 2024
The service department employees are always conscientious and efficient.. I have never had to return because my previous service needed re-servicing!! Thank you for always going the extra mile!! You're much and efficient.. I have never had to return because my previous service needed re-servicing!! Thank you for always going the extra mile!! You're much appreciated!! More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
September 30, 2024
The repair shop has tried to fix my car multiple times without success. As of now, there is a bill for nearly $1400 for parts and labor that were done because they made a mistake. I’m being told that it’s without success. As of now, there is a bill for nearly $1400 for parts and labor that were done because they made a mistake. I’m being told that it’s my responsibility to pay for the repair that did nothing to fix my car. I’m waiting to hear from corporate regarding “next steps”. To make matters worse, there is ZERO chance of getting someone on the phone rather it be sales or service. They don’t respond to voicemails or texts. This is the worst experience I’ve ever had in my 45 years of life. At this point I just want my broken car back and my bill wiped clean. More

