Tina Dickenson

Great service experience. Had my 20K service done while I waited. My service advisor Tina Dickenson was great. She listened to my questions and concerns and worked hard to ma Had my 20K service done while I waited. My service advisor Tina Dickenson was great. She listened to my questions and concerns and worked hard to make sure I got my Grand Cherokee back as soon as possible. The waiting room was good and they have coffee and snacks too. More

by lemew239 Verified Customer Verified Customer

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I think the lady that waited on me was Tina , she was very nice and explained what they done to my jeep, so far it has not made the whistle noise 🤞🏽 I was surprised that I had to wait like 10 days ju very nice and explained what they done to my jeep, so far it has not made the whistle noise 🤞🏽 I was surprised that I had to wait like 10 days just for a appointment, but they had my jeep don’t in 2 days More

by sailsupkp Verified Customer Verified Customer

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My experience with the teams was great. .. Mechanics was very knowledgeable about my Vehicle so Thanks .. Mechanics was very knowledgeable about my Vehicle so Thanks More

by palhart1212 Verified Customer Verified Customer

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Representative was rude, she couldn't explain the proses nor the vehicle repair charges. She hung up on us mid call, very unprofessional. nor the vehicle repair charges. She hung up on us mid call, very unprofessional. More

by chilanga310 Verified Customer Verified Customer

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As always, Tina was on the job! She gives spectacular service and goes above and beyond to help her customers She gives spectacular service and goes above and beyond to help her customers More

by KFOVERTON3 Verified Customer Verified Customer

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I purchased a new fiat 500 from Southern and I had problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they t problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they told me it was up to the dealership to fix it. I attempted to speak to the manager and the general manager and they both would not return my calls and when I went to the dealership I was told they would help and never did or followed up with me. I will never purchase another vehicle from them nor would I recommend them to anyone else. I’m very disappointed with their services. More

by PANTERA0607 Verified Customer Verified Customer

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The Oil change was done with great cleanliness and precision by the technicians at Southern. precision by the technicians at Southern. More

by GUS.ROLDANCASTILLO Verified Customer Verified Customer

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The Southern Staff went above and beyond to help me with my 2003 Jeep Cherokee Jeep to have keys made. Special thanks to Eddie Mac McIntosh it is thanks to his professional patient true care I got everythin my 2003 Jeep Cherokee Jeep to have keys made. Special thanks to Eddie Mac McIntosh it is thanks to his professional patient true care I got everything I needed complete. I hope the Sothern leadership will take the time to honor and recognize Eddie Mac McIntosh.he truley cares goes the extra mile. More

by alwaysnavy Verified Customer Verified Customer

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Tech did be not put tire assembly back They had promised I am 71 and need helplifting I am 71 and need helplifting More

by MIKE.GERALD Verified Customer Verified Customer

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Katie Service has been excellent, very professional, and always kept me well informed she really deserves a promotion she do outstanding job always kept me well informed she really deserves a promotion she do outstanding job More

by veranikamore Verified Customer Verified Customer

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