Tina Dickenson | Page 26
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
344 Reviews
Write a Review344 Reviews of Tina Dickenson
December 31, 2024
I wanted to commend Jeep for the exceptional handling of the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was cle the recall process for my Jeep 4xe. From start to finish, the experience was seamless and stress-free. The communication regarding the recall was clear, detailed, and timely, ensuring I fully understood the steps I needed to take. Scheduling the service was straightforward, and the dealership staff were professional and accommodating. The technicians demonstrated great expertise, completing the required repairs efficiently and thoroughly. They took the time to explain the updates made, which reassured me of the vehicle's safety and performance going forward. More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
December 27, 2024
Very polite and professional. I think your price is high though. Tire is still inflated. I think your price is high though. Tire is still inflated. More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
December 25, 2024
So I’ve have 1 major service at this dealership yes the service was done but when I got the vehicle back I found tools in my engine bay and I found boots missing and things were not put back together prope service was done but when I got the vehicle back I found tools in my engine bay and I found boots missing and things were not put back together properly the other service I had done here was a oil change sadly I didn’t have the time to do it myself as I would do normally and they claimed that my oil filter cap was stripped which I know it was not because I was the last person to touch it so I was upset about that as well I’m not gonna say these things were don’t intentionally but the quality control needs to be worked on everything else is fine but the mechanics need to be talked to about quality More
Other Employees Tagged: Ron Rytter
December 25, 2024
Great service great people to work with easy and smooth will definitely let people know. will definitely let people know. More
Other Employees Tagged: Sam Vanderslice, Tim Winter , Ernest Chalkley, Haley More, Katie Vanostrand
December 21, 2024
I am always pleased with the service I receive which is why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I come to this site and give a review. I wouldn't mind but the site works when it wants to and is hard to work with. More
December 21, 2024
Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More
Other Employees Tagged: Cameron Shaw , John Ailstock, Bill Crummett, John Deuso, Tim Fridel, Shelby McDannold, James Regan, Katie Vanostrand
December 21, 2024
Happy with my visit. Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line More
December 19, 2024
Recall and investigation into window leak was performed and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. More
Other Employees Tagged: Katie Vanostrand

