Tina Dickenson | Page 30

First i would like to say: Please view negative reviews first, you’ll be surprised how RECENT and Frequent they get them..don’t hide behind false reviews. Tina Dickenson is VERY RUDE and bad attitude. A first, you’ll be surprised how RECENT and Frequent they get them..don’t hide behind false reviews. Tina Dickenson is VERY RUDE and bad attitude. And if she doesn't hear what she wants shell talk over you and make threats. I had a question about my warranty and the coverage... As soon as i would speak she would speak over me. i calmly explained to her that I'm just trying to understand what is covered and what is out of pocket... Her response was, "What im not going to do is call your warranty company and tell them that your bald tire is due to poor suspension...which won't cover your tire.. but i WILL do that if you want to keep asking questions. and get more money added to your Out-of-pocket cost.." that's a THREAT.. If i keep asking questions, she'll lie to the warranty company so i have more tacked to my bill??? excuse me? You're going to hold quality work and money over my head? What choice do i have to make...So i said please do what’s necessary and said have a great day. I understand customer service sucks and you deal with difficult people daily but your customer service... and a manager. Very surprised how poor Tina Dickenson, the customer service manager, represents Southern Auto Group. More

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Great service Have always bought my vehicles from them. Would recommend them to every one@ Would recommend them to every one@ More

by averyharry61 Verified Customer Verified Customer

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The team at Southern is great, can't ask for better service or friendlier people. I would highly recommend them. service or friendlier people. I would highly recommend them. More

by fritzritter Verified Customer Verified Customer

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Great servic and i ebjoid the facilities. Wait time wasn't too bad. Have always liked southern. Wait time wasn't too bad. Have always liked southern. More

by Cyberfletch Verified Customer Verified Customer

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The staff are very professional and courteous. They make sure their customers are well taken care of. They make sure their customers are well taken care of. More

by richard.mooreluvchell Verified Customer Verified Customer

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Service was very good and completed in a timely manner would highly recommend it I have zero complaints would highly recommend it I have zero complaints More

by henmit Verified Customer Verified Customer

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My experience was very pleasant since there was a product recall I was given a rental car recall I was given a rental car More

by DEBBIE.LILU Verified Customer Verified Customer

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Katie handled my situation very quick and very professional , staff was very professional from the time I got there til I left professional , staff was very professional from the time I got there til I left More

by Deb1564453 Verified Customer Verified Customer

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They usually get you in and out and take care of you very well and I’m well satisfied well and I’m well satisfied More

by TBLVSCOWBOYS Verified Customer Verified Customer

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Very professional staff, very knowledgeable and courteous, fast service no long wait time, I recommend this dealership to all my friends and family courteous, fast service no long wait time, I recommend this dealership to all my friends and family More

by Nolanveal Verified Customer Verified Customer

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