Tina Dickenson | Page 3

Service righter is not very friendly or helpful on what services you are eligible for services you are eligible for More

by chaff88 Verified Customer Verified Customer

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I have been awaiting service for a safety recall for 2 years. You text me and have me come into your service department only to find out you don’t even have the part. Insane. years. You text me and have me come into your service department only to find out you don’t even have the part. Insane. More

by pheafner Verified Customer Verified Customer

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Was ol but don't keep up with automatirobot appointment or time's stop the robots or time's stop the robots More

by billdevoee62 Verified Customer Verified Customer

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I took my vehicle for annual inspection and was extremely pleased how quickly the inspection was completed. pleased how quickly the inspection was completed. More

by BORSELLINOJJ98 Verified Customer Verified Customer

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It is very hard to get an appointment at this dealership. They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to They do a good job with oil changes and state inspections, but any other service or repairs are unfortunately completely overpriced. I would love to have them do the work on my car but I can’t justify the ridiculously inflated prices for parts and labor. More

by FITZ-THOMAS Verified Customer Verified Customer

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This is a great service department! I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly I can always trust that they will be straight forward and honest with my repairs. I have relied on them for years to take care of my vehicle. Highly recommend this dealership. More

by Jeff Deuso Verified Customer Verified Customer

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I am very satisfied with the service on my Grand Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dea Wagoneer. The staff was professional, the service was timely, and communication was clear throughout the visit. I would definitely recommend this dealership’s service center to others. More

by DANIEL.ALBAO67 Verified Customer Verified Customer

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One of the worst experiences I ever had at a dealership. I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 I took my 2012 Jeep Wrangler in for safety recall. I had made and called 40 appointment. They told me the part had to be ordered. And it would take 5 days on the sixth day was my appointment. I went to my appointment 45 and 2 minutes into the appointment. I was told that they cannot perform the service due to the fact that they did not have the part in stock. So I went to another dodge, they had the part in stock and got me in and out in less than two hours after southern had wasted my time. I will not recommend southern dodge to anybody that I know.And I work in the car industry More

by k.j.reynolds74 Verified Customer Verified Customer

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Low staffing causes contact delays and difficulty speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for repair, and I don’t plan to return. More

by dennis.marston08 Verified Customer Verified Customer

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Everyone was so nice and helpful. Prompt from start to finish. Service was great on both recall issues. Prompt from start to finish. Service was great on both recall issues. More

by jwgore62 Verified Customer Verified Customer

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