Tina Dickenson

Low staffing causes contact delays and difficulty speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for speaking with an advisor. After my most recent repair, I found an empty airline-sized liquor bottle in my cupholder. Couple that with high costs for repair, and I don’t plan to return. More

by dennis.marston08 Verified Customer Verified Customer

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Everyone was so nice and helpful. Prompt from start to finish. Service was great on both recall issues. Prompt from start to finish. Service was great on both recall issues. More

by jwgore62 Verified Customer Verified Customer

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Took 3 visits for recall fix. On 1/6/26, dropped off but had to pick up to await parts ordered. On 1/22/26 dropped off but picked up due to defective parts received. Completed 2/1 On 1/6/26, dropped off but had to pick up to await parts ordered. On 1/22/26 dropped off but picked up due to defective parts received. Completed 2/11/26. Several dirty areas from repair not cleaned up. More

by KLSHAFFER Verified Customer Verified Customer

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Professional friendly staff and quick service if possible for vehicle. Honest with car problems and informative for vehicle. Honest with car problems and informative More

by TrishaS Verified Customer Verified Customer

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I was pleased to get a vehicle taken good care of and in a timely manner thanks !!! a timely manner thanks !!! More

by BRITTNEY.L.THOMAS87 Verified Customer Verified Customer

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Good Job in taking care of my auto. Inspection is next and oil change soon Inspection is next and oil change soon More

by DJCOOPER05 Verified Customer Verified Customer

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Always helpful & polite. Listens to any concerns you may have and addresses them very swiftly. Listens to any concerns you may have and addresses them very swiftly. More

by CHERYLE.CRABTREE Verified Customer Verified Customer

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Dealership got me in without an appointment. It was all handled under warranty, but I appreciate them taking me in on a Saturday seeing I would be out of town for over a week starting the next It was all handled under warranty, but I appreciate them taking me in on a Saturday seeing I would be out of town for over a week starting the next day. More

by Billy Verified Customer Verified Customer

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They charged me 2 diagnostic fees when my truck was in the same bay with the same tech, and got charged $350. I told them what the issue was, and got charged for it anyway. And the best part, nothing wa the same bay with the same tech, and got charged $350. I told them what the issue was, and got charged for it anyway. And the best part, nothing was fixed, and they forgot to put my valve stem cover back on. I had to go back to the dealer to get it. The only people to ever work on my truck is Southern Ram since I bought it in 2019. I don't think I'll be using them again or buy a vehichle from them. I'm gonna find a new shop that doesn't scam on fees. More

by KSWORDS70 Verified Customer Verified Customer

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Knowledgeable and polite service staff. Comfortable waiting area. Work completed on time.Easy shuttle service Comfortable waiting area. Work completed on time.Easy shuttle service More

by Be Verified Customer Verified Customer

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