Tina Dickenson | Page 32

The only place I take my Truck. Great service for sure! Friendly and knowledgeable staff. Great service for sure! Friendly and knowledgeable staff. More

by JAGENTRY67 Verified Customer Verified Customer

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Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent They have smiles and jokes. Very prompt and efficent More

by james_regan_1999 Verified Customer Verified Customer

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4 hour wait, with an appointment. Fully understand short staffed situation, Customer should be informed so that I have option to reschedule Fully understand short staffed situation, Customer should be informed so that I have option to reschedule More

by V_PORTALATIN Verified Customer Verified Customer

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Saved me time and money! Quickly informed me it was a circut breaker and not the headlight. Quickly informed me it was a circut breaker and not the headlight. More

by kamazardee Verified Customer Verified Customer

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Every time I tried calling to set up an appointment I would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help would not be getting an answer second I would go after work to get an oil change done and one of the advisor was rude did not wanted to help More

by rizolantonio Verified Customer Verified Customer

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Awesome team. Very easy to get vehicle serviced. Highly recommend Southern to all my friends. Very easy to get vehicle serviced. Highly recommend Southern to all my friends. More

by nenr1c Verified Customer Verified Customer

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Mrs Tina has been amazing and helpful beyond words, there was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assis was a mishap with my jeep and has created some issues with the system and the jeep was messed up in the process. But Mrs Tina has been there to assist me and get me transportation and explain everything without hesitation. Although I’ve had an unfortunate experience with the services being conducted on my vehicle I have absolutely zero complaints about the service advisors. More

by a_lopez1011 Verified Customer Verified Customer

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I wouldn’t recommend this dealership for repairs. Original review posted on January 19th, 2024: The vehicle needed some maintenance repairs and now the dealership has had the vehicle over 2 months. I Original review posted on January 19th, 2024: The vehicle needed some maintenance repairs and now the dealership has had the vehicle over 2 months. I was told the warranty only covers 6 days for a loaner and I was set up with a rental, but I was only allowed to keep it for 5 days. I had the vehicle towed in early November and I was told early December it would be ready the week of December 18th. I was then told it was be ready January 5th and then on January 4th I was advised it wouldn’t be ready in the 5th but it would be ready the week of the week of January 8th. Today is January 19th and still no update since the beginning of January. I’ve tried calling and leaving voicemails several times to no avail. I’ve also called and requested to speak to a service manager, the first time I did not get to speak to a service manager as the receptionist said she was able to talk to the service advisor and she told her it would be January 5th. I called again today and requested to speak to a service manager since my calls do not get returned and I need my vehicle, I’ve been on hold for OVER 45 MINUTES. The receptionist checked in after the first few minutes to let me know she was “still here” and that she was checking with them. Purchasing from here is alright but I do not recommend getting your vehicle serviced here. Update: After posting this, I was contacted regarding my vehicle and was set up with a rental. I was asked could l remove the survey and I did with intentions to reshare my story once repairs were completed. More

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Great service with professional and courtesy employees. Clean waiting area and clean restrooms. Pretty swift with the wait time Clean waiting area and clean restrooms. Pretty swift with the wait time More

by j.mayo54 Verified Customer Verified Customer

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Communication is terrible. Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pr Their whole business model seems to be designed to keep you from speaking to anyone in a position of authority. Sales may be fine, but I’d be hard pressed to buy a car from them because I do not trust their service dept. More

by rcorby8391 Verified Customer Verified Customer

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