Tina Dickenson | Page 8

Made appointment online, met my service reps on day of repair, waited for my car in a comfy area, and was given my key when finished. Easy! repair, waited for my car in a comfy area, and was given my key when finished. Easy! More

by l.sallady Verified Customer Verified Customer

Print

Close to my home good service no long waiting get in and out. Thank you out. Thank you More

by Ms Rina Verified Customer Verified Customer

Print

Everything about the dealership was really nice. But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians g But I made an appointment using your AI to get an oil change and state inspection at twelve o'clock PM,the exact same time your service technicians go to lunch. So as a result of that I, had to come back at 1:00 PM to have my vehicle serviced which took three hours so I was there with my fiance in her wheelchair for four hours. Then I was given a estimate of over six hundred dollars to change a side marker light for the vehicle to pass inspection. Under duress, I ordered a pigtail for almost eighty dollars and was going to have to wait three to five days to get the bulb which was twenty dollars put in for five hundred dollars, an estimated two hours labor. Needless to say,I got the bulb and the pigtail for fifteen dollars at a parts store and had the work done for one hundred seventy dollars. I would have paid your service dept two hundred dollars if they would have done the work the same day I got the oil change and inspection. At least the reinspection only took less than an hour and your waiting room was great. More

by mhenterprises697 Verified Customer Verified Customer

Print

I appreciate the timely service I was able to receive on the spot as a first time customer. the spot as a first time customer. More

by lancasdr Verified Customer Verified Customer

Print

Service advisor was so awesome, addressed the issue that she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a she hadn’t been able to address because of communication between her and myself. Service advisor talked with me regarding the situation and set up a repair plan for the service after inspection. Cannot thank Tina and the Service Manager for helping me with this situation. Above and beyond my expectations. More

by mecook29 Verified Customer Verified Customer

Print

The service is fast. Easy to set up appointment. Polite staff. Discounts available for customers. Easy to set up appointment. Polite staff. Discounts available for customers. More

by Ed Verified Customer Verified Customer

Print

Always in and out quickly. Very nice and polite. Snacks and beverages are always available to the guests. Very nice and polite. Snacks and beverages are always available to the guests. More

by edward.britt Verified Customer Verified Customer

Print

Great service. The team wants to make sure your vehicle is fixed properly and in a timely manner. The team wants to make sure your vehicle is fixed properly and in a timely manner. More

by cathyd0 Verified Customer Verified Customer

Print

Good location. Friendly staff, but slightly overworked. Computer voice & interaction when calling is aggravating. Shuttle driver Robert is a real plus. Friendly staff, but slightly overworked. Computer voice & interaction when calling is aggravating. Shuttle driver Robert is a real plus. More

by RonChem Verified Customer Verified Customer

Print

For as much as I paid for an oil change they didn’t refill the windshield wiper fluid. Even the quick oil change locations do that. I wish they were more detailed especially for a drop off oil change refill the windshield wiper fluid. Even the quick oil change locations do that. I wish they were more detailed especially for a drop off oil change More

by kaylaschmidt14 Verified Customer Verified Customer

Print