Tina Nikolov
Tina Nikolov at Biggers Mazda

Tina Nikolov | Page 2

Service Advisor

Biggers Mazda

2100 N. Randall Road
Elgin, IL 60124

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4.8
30 Reviews

Languages Spoken

Bulgarian Bulgarian

4.8

30 Reviews

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30 Reviews of Tina Nikolov

June 13, 2026

Dealership Rating
Employee Rating

Tina is very helpful and always answer questions with clarity and a smile. Awesome service! More

by karennpren
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Recommend Dealer
Yes

Other Employees Tagged: Logan Demel , Zach 5 stars

Jun 15, 2026

Biggers Mazda responded

Thank you for the kind words. Have a Great Day.

June 08, 2026

Dealership Rating
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Always a positive experience. All service was well explained beforehand. Tina was awesome to deal with and very professional. More

by underthesea73
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Recommend Dealer
Yes

Other Employees Tagged: Lukas Lazauskas

Jun 24, 2026

Biggers Mazda responded

Thank you for the great 5-star review! We’re happy to hear that your visits continue to be positive and that everything was clearly explained before your service. It’s also wonderful to know Tina provided such professional and awesome support during your experience. We’ll be sure to share your kind words with her and the rest of our team. We truly appreciate your continued trust in Biggers Mazda and look forward to seeing you again!

June 03, 2026

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Logan was quick and thorough. Was offered a loaner vehicle. Due to that I was able to take care of previous recommendations. Thank you Logan! More

by Clemente
Service Price Transparency
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Recommend Dealer
Yes
Jun 24, 2026

Biggers Mazda responded

Thank you for the wonderful 5-star review! We’re glad to hear Logan provided quick and thorough service and that the loaner vehicle helped make it more convenient for you to take care of your previous recommendations. We truly appreciate your business and look forward to seeing you again at Biggers Mazda!

May 21, 2026

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Just wanted to update a miscommunication and say that Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor p More

by chuck.meneses
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Recommend Dealer
Yes
May 21, 2026

Biggers Mazda responded

Chuck, first off, thank you for your continued support and for the positive reviews you’ve left for our team in the past. I also appreciate you bringing this to our attention. I did speak with Rich regarding your message, and after looking into it, it appears he never actually received your inquiry. I completely understand your frustration, especially given the experience you’ve had with us up to this point. We certainly never want anyone to feel ignored, and Rich would absolutely like the opportunity to connect with you directly and better understand the situation regarding the maintenance recommendations on your vehicle. When you have a moment, could you please send over the best phone number or email for Rich to reach you? Thank you again for the feedback and the opportunity to make this right. – Ali Nauraiz

May 21, 2026

chuck.meneses responded

Just wanted to update a miscommunication and say that Rich Alenhoff responded to a concern I had within minutes of posting a review to resolve the concern and assured me that he would address the minor policy glitch going forward. Rich was super professional and I will add him to the list of reasons why I cannot say enough good about this dealer. This is the best dealer experience I have ever had

May 15, 2026

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The staff are pleasant, approachable, and professional. Tina helped me through out the whole process and was so professional and fast. Biggers Mazda is excellent. More

by johann1919
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Recommend Dealer
Yes
May 19, 2026

Biggers Mazda responded

Thank you for the Kind Words. Have a Great Day.

May 12, 2026

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Very friendly, honest, I like the inspection videos. Nice waiting area. I don’t like that I feel pressured to give reviews with several emails being sent to me until a review is given. More

by BILLSCHMIDT55
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2026

Biggers Mazda responded

Thank you for the 5-star review and for sharing your honest feedback with us. We’re glad to hear you had a positive experience with our friendly team, enjoyed the inspection videos, and found our waiting area comfortable. We also appreciate you bringing up the review email follow-ups. We understand how repeated requests can feel excessive, and your feedback is valuable as we work to improve our customer communication experience. Thank you again for choosing Biggers Mazda, and we appreciate your support and honesty!

May 07, 2026

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Purchased 2 of my Mazdas' from. this dealership and has been quite pleased with their service and have nothing but sweet praises to say about how they treated us and stood behind the More

by HeAbadMan$
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Recommend Dealer
Yes

Other Employees Tagged: Logan Demel , Clemente Sanchez

May 07, 2026

Biggers Mazda responded

Thank you for the kind words and we really appreciate you and your business. Happy Trails.

May 06, 2026

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Good over all service. Not so good on the service prices. To expensive to want to get additional repairs. More

by marinello82
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Recommend Dealer
Yes
May 07, 2026

Biggers Mazda responded

Thank you for the Amazing review. Have a Great Day.

May 04, 2026

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Great service, and timely communication and reccommendations from the team. Overall good experience. Thank you! More

by natashalupou
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Recommend Dealer
Yes

Other Employees Tagged: Ron Liszka

May 07, 2026

Biggers Mazda responded

Thank you for the 5 Star Review. Have a Great Day.

May 04, 2026

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Employee Rating

They diagnosed the problem very quickly and the repair was made on a timely basis. I’ve always had a great experience here. More

by maryjean79
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Recommend Dealer
Yes
May 07, 2026

Biggers Mazda responded

Thank you for the Amazing review. Have a Great Day.

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