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Tito Guzman
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16 Reviews
Dealership Experience
2 yrs, 2 mos
Industry Experience
13 yrs, 5 mos
Languages Spoken
English
Spanish
16 Reviews
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16 Reviews of Tito Guzman
Helpful 
July 01, 2023
We bought a 2017 Kia Sportage Turbo from Nissan in October of 2022. That in itself was a good experience. But on June 17, 2023 I brought the Kia in for an oil change. That evening there was a loud kno October of 2022. That in itself was a good experience. But on June 17, 2023 I brought the Kia in for an oil change. That evening there was a loud knocking in the engine. Long story short, Tito worked on our behalf with Kia and we just picked up our Kia this evening, only 15 days later, with a brand new engine at ZERO cost to us! Rental car and towing was all reimbursed! Tito was very instrumental in working for us as the middle man to make sure everything went smooth. I cannot recommend him high enough. Excellent customer Service. Thanks again, Tito! More
by imdpoet
February 28, 2023
Kind, friendly and fast service! Issac Hartman was so friendly and fast, answered all our questions and his quick reply… was what ultimately helped us make our minds up as to where t Issac Hartman was so friendly and fast, answered all our questions and his quick reply… was what ultimately helped us make our minds up as to where to buy from. The team worked with us diligently, to ensure our needs were met. From detailing quick to paperwork. They were closing at 8 pm, and David Holloway was staying well after the lights went out (they really were!) just to ensure we were able to take our rogue home that same day! Highly recommend Nissan of Cookeville! More
by Cristi Vee
Other Employees Tagged: Gunnar Gray, David Holloway, Issac Hartman , Omar Benitez, Nicholas Page
December 10, 2022
The experience from start to finish was amazing. Very kind, very professional, simply amazing. Couldn’t have asked for a better experience. Very kind, very professional, simply amazing. Couldn’t have asked for a better experience. More
by Aly
Other Employees Tagged: Walter Lee, Stephanie Boles, Mikey Delk , Diana
November 20, 2022
The service tech lied to us about what was needed for our car. The repairs they quoted would not have fixed our Pathfinder and would have cost us thousands more than what was actually needed. Replaced a batt car. The repairs they quoted would not have fixed our Pathfinder and would have cost us thousands more than what was actually needed. Replaced a battery that was fine and charged us an outrageous price for it. Beware of this dealership! More
by MRT
Other Employees Tagged: Breeanna Hodge , Omar Benitez
August 20, 2022
Shane was a pleasure to deal with. He’s helped us naviagate a difficult situation in a very professional manner. Would highly recommend Shane to anyone looking to purchase a car. Al He’s helped us naviagate a difficult situation in a very professional manner. Would highly recommend Shane to anyone looking to purchase a car. Also, Tito from the service department has gone above and beyond in communication with us as a liaison between us and Nissan Consumer Affairs. He also provided us a complimentary rental car. We are very appreciative of all he has done. Now on to Nissan Consumer Affairs….they have been terrible!!!! We purchased an Altima that had a factory defect and on the drive home the sunroof exploded. We had to bubble up to Nissan corporate. They failed to escalate our issue, and have consistently failed to communicate with us in a timely manner and have missed multiple communication time frames. As of now, going on three weeks, we have no resolution on our issue and no car. Unacceptable! More
by scotty.harville
Other Employees Tagged: Stephanie Boles, Gunnar Gray , Steve Jones, Shane McCabe
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