Tito Guzman

I have purchased two vehicles from Mr Winningham and both experiences were excellent. Ethan goes above and beyond to make sure his customers are informed about the sales process and he makes certain that hi experiences were excellent. Ethan goes above and beyond to make sure his customers are informed about the sales process and he makes certain that his customers pleased with their purchase decision. His after-sale attention is to be commended. More

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Such quick service! They are always so nice and they have the best little snack and waiting area. Thanks for always doing such a good job on my vehicle. They are always so nice and they have the best little snack and waiting area. Thanks for always doing such a good job on my vehicle. More

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Austin was great. He was extremely helpful, going above and beyond to get the most coverage from my warranty. I will definitely return for any future car needs. He was extremely helpful, going above and beyond to get the most coverage from my warranty. I will definitely return for any future car needs. More

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Hollie has been so professional and helpful. Her kindness in calling me while Nissan Cookeville worked on my car is much appreciated. Tito and Hollie have gone above and beyond to help me. Thank Her kindness in calling me while Nissan Cookeville worked on my car is much appreciated. Tito and Hollie have gone above and beyond to help me. Thank you both so much! More

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went above and beyond to explain the situation, provide solutions and walk me through all aspects step by step and with patience. great customer service all around at this shop tito went above and beyond a solutions and walk me through all aspects step by step and with patience. great customer service all around at this shop tito went above and beyond along with eli. they always treat me like family. More

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I purchased my car in March 2022. My first visit for warranty issues was November of that year. Shortly after that visit I had an issue and called the service department back. Tito, t My first visit for warranty issues was November of that year. Shortly after that visit I had an issue and called the service department back. Tito, the service manager got involved right away. I was not pushed off or to the side. Tito personally handled my issue, made sure things were corrected, and checked on me after the fact. Since then I have had to use the service department for on going warranty issues and Tito has personally made sure I was taken care of each and every time. He knows me by name, jokes around with my kids, and truly has made my car issues more bearable. Tito does not have to personally go above like this, but this is not just a job to him and I truly feel that. He wants each customer to feel taken care of, he treats us like I am a family member. Tito wears his heart on his sleeve and takes the time to make sure we are taken care of timely so I’m not wasting my day in the shop. I have never encountered anyone who takes their job as personal as he does. More

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Elijah and Tito was super helpful and courteous. They kept me up to date while me vehicle was being serviced. They kept me up to date while me vehicle was being serviced. More

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Had nothing but good experiences at Nissan of cookeville, sales 5 star, finance 5 star, only problem was I was told my tires were rotated when they wern’t my first service. I had to let them know before they sales 5 star, finance 5 star, only problem was I was told my tires were rotated when they wern’t my first service. I had to let them know before they told me they were too bald to rotate. That’s understandable but don’t tell me they were rotated. Eli, and Tito, have been awesome. More

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Tito and Nick provided excellent service. Navigation update completed, they worked out all the bugs. Thanks so much Nissan Of Cookeville. Navigation update completed, they worked out all the bugs. Thanks so much Nissan Of Cookeville. More

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Top notch service! After many weeks and many issues with my Altima, Tito and Eli made sure everything was done above and beyond correctly. Constant contact as well as a After many weeks and many issues with my Altima, Tito and Eli made sure everything was done above and beyond correctly. Constant contact as well as above and beyond customer service. Highly recommend buying and having your car serviced at Cookeville Nissan. You won’t be disappointed. Thanks to Tito and Eli, myself as well as my car has been exceptionally taken care of! More

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