Todd Ackley | Page 26

Dave Castillo was incredibly helpful and transparent. I felt well looked after and know I got an amazing deal on a beautiful car. No BS here, just good service and genuine intent to treat his customers wel felt well looked after and know I got an amazing deal on a beautiful car. No BS here, just good service and genuine intent to treat his customers well. Thank you, Dave. I will recommend you in a heartbeat. More

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Dave was a complete professional and delivered on everything he said he would.great job! everything he said he would.great job! More

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Getting a new car is supposed to be exciting however the issues with supply chain in 2021 made the process arduous. Kyler and the team at Surprise Subaru were amazing. They did everything to get my family i issues with supply chain in 2021 made the process arduous. Kyler and the team at Surprise Subaru were amazing. They did everything to get my family in the right car and we are so appreciative. When shipping delayed our delivery, Kyler was prompt, responsive and supportive. My next Subaru will be coming from Surprise Subaru! More

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I did not even come in to purchase a car Kyler and sales manager did an excellent job selling me on Subaru!! manager did an excellent job selling me on Subaru!! More

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Subaru Superstore Surprise never disappoints. Kyler did exceptionally well communicating with me and updating me 100%. Highly recommend!! And I love my new Crosstrek Sport!! exceptionally well communicating with me and updating me 100%. Highly recommend!! And I love my new Crosstrek Sport!! More

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Kyler was awesome. He made sure to give me regular updates and was responsive to all my questions. He really knows the product. I used to supervise in my job and Kyler is the kind of person I’d want o updates and was responsive to all my questions. He really knows the product. I used to supervise in my job and Kyler is the kind of person I’d want on my team. He went above and beyond. More

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Great place to buy a car. Customer service was excellent!! Thank you for my new car!! excellent!! Thank you for my new car!! More

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Kyler was so patient to help me learn and understand my new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. More

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Kyler is awesome to work with. Unlike other Sales reps Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt message Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt messages or voicemail with “what can I do to get you to buy X car today!” Just an occasional hi just checking back… as in 2 messages in 60 days VS 5 a day. Also unlike other dealers they have no BS up front pricing… even on the Much sought after WRX STI with no Market Adjustment $5000 dealer fee etc. If other dealers just treated their customers this way… I think customer relations would be mostly positive VS the negative we all have of most of them. If you are looking for a positive experience on the purchase of your next Subaru I can’t recommend him and his store enough. Definitely with the drive. More

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Our salesman, Travis, was so patient, helpful and knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very help knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very helpful in purchasing our new vehicle. More

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