Todd Ackley | Page 32

From the very beginning the rep was honest, transparent and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my co and did everything to go above or beyond the minimum call of duty! I expected a hassle or a long drawn out process. Not only did I never leave my couch and never leave my home but the car was delivered to my doorstep and paperwork was simple and ready to be signed! The Rep Michael Arencibia truly went above what we expected. Thank you Costco & Subaru! You have now made the customer satisfaction guarantee a real experience! Matt & Felicia Arizona 03/02/2021 More

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Dave was so polite and willing to go the extra mile. I truly appreciated the guidance and honesty during my car buying experience. Thank you for making this process so enjoyable. truly appreciated the guidance and honesty during my car buying experience. Thank you for making this process so enjoyable. More

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We worked with Kyler to buy our Subaru Outback and it was an awesome experience! We were looking for our new family car and Kyler made sure we had a vehicle we were happy with. The management team and financ an awesome experience! We were looking for our new family car and Kyler made sure we had a vehicle we were happy with. The management team and finance team made it a low stress car buying experience, there was no back and forth haggle or pressure when it came time to making a decision. Would definitely recommend, one of the better car buying experiences we have had! More

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We came in to trade our Forester up for a 2021 Sport model. This is our 4th Subaru purchase and our 3rd at this dealership. We’ve purchased with Kyler before and specifically asked for him. He’s a wealt model. This is our 4th Subaru purchase and our 3rd at this dealership. We’ve purchased with Kyler before and specifically asked for him. He’s a wealth of Subaru knowledge and a kind young man. We knew exactly what we wanted and exactly what our trade-in was worth. We left feeling happy with the deal we made with Kyler and John. The general manager spent time with us as he often does. This dealership has no pressure and won’t call and email you constantly. We have serviced all of our Subarus at this dealership which has excellent customer service. More

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Dave really help me to make reasonable selection on which model of Subaru I will need. I ultimately chose a preowned Crosstek . Also Dave make the whole transaction painless! model of Subaru I will need. I ultimately chose a preowned Crosstek . Also Dave make the whole transaction painless! More

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My wife and I went to Surprise Subaru to look for a new car. This was our first Subaru and the experience was totally Outstanding. From our sales person, Travis, to our Finance person, Todd, to the General car. This was our first Subaru and the experience was totally Outstanding. From our sales person, Travis, to our Finance person, Todd, to the General Manager, Mark, it was a great experience. Travis was very professional and low pressure to allow us to look over the various models and features and come to select a 2021 Outback XL. The car had everything we could want and exceeded our expectations. I highly recommend this dealership and their people. It was a great experience. More

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Purchased my first car from Kyler and Caleb who were both amazing throughout the whole buying process. Got a great car for the money. The was no back and forth, they both were able to work with me and my fat amazing throughout the whole buying process. Got a great car for the money. The was no back and forth, they both were able to work with me and my father with the budget that I had. Todd in the Financing department was helpful and made sure that we had the monthly payment that we wanted. He was also able to get us an extended warranty that we wanted while keeping us in our price range. Everyone that we worked with, gave us all the information that we needed to make an informed buying decision. I highly recommend buying a new or used vehicle from Subaru Superstore of Surprise. More

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Purchased our first new vehicle. So glad we found Kyler and this extraordinary Subaru dealership led by Mark. Amazing place! Friendly, professional, no pressure. Ideal! We are very happy with our new vehi and this extraordinary Subaru dealership led by Mark. Amazing place! Friendly, professional, no pressure. Ideal! We are very happy with our new vehicle and the experience we had with Kyler, Mark, and Todd in finance. More

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5 Stars! That sums it up quite well! We just took delivery of our second Forester form this dealership and couldn't be happier. Our Sales Representative, Michael Arencibia, Finance Manager, Todd Acke delivery of our second Forester form this dealership and couldn't be happier. Our Sales Representative, Michael Arencibia, Finance Manager, Todd Ackely and General Manager, Mark Mauer, all went above and beyond to make the trade in and new purchase go very smoothly and seamlessly! They even went the extra mile to transport the exact car we wanted from another dealer. Now that's service! If your looking at Subaru's (and you should be!) go see these people. You will not be disappointed!! More

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Kyler is a high integrity, honest, respectful sales person - a true 10++++ salesman who went above and beyond our expectations. Made us feel valued. No pressure and no nonsense or bs. Took the time person - a true 10++++ salesman who went above and beyond our expectations. Made us feel valued. No pressure and no nonsense or bs. Took the time to explain and demonstrate and answer every question we had with honesty and candor. A positive and pleasurable experience. If every automobile salesman was like Kyler, the entire car buying industry would be seen in a new and very positive light !!!!! Our second Subaru from this dealership. Great service team, also - friendly, straightforward, informative. More

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