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Todd Brown
Todd Brown at Lawton Kia

Todd Brown

Service Manager

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Todd Brown

July 20, 2026

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Employee Rating

It was great, done in a timely manner, service worker was polite and courteous through it all More

by ruthortega46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 15, 2026

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I have been using Kia for years and always never have a problem with the service department or the technical department they always explain More

by amy_p0421
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Deborah Johns

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July 07, 2026

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I always receive the best service at Lawton Kia, they are so kind and always willing to help More

by bellacalise22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Lawton Kia responded

Thank you for your continued trust in Lawton Kia! We're happy to hear Todd Brown and our team consistently provide the kind, helpful service you deserve. We look forward to seeing you again at your next visit.

July 06, 2026

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Got me in quick, went over my concern in the drive. Technician was easy to understand and helped me save money. 10/10 would recommend. Chris my advisor was funny and reasonable. Great customer service. More

by juliuscoleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Waylan Hubbard, Deborah Johns , (Service Advisor)Rebbeca 5 stars, (Service Advisor) Chris 5 Stars, (Parts) Tonya 5 Stars, and (Parts)Tony 5 Stars

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Jul 06, 2026

Lawton Kia responded

Thank you for the great review, Julius! We're glad Chris made the process easy to understand while helping you save money, and we'll be sure to recognize him for the excellent service. We look forward to seeing you again when you need us.

July 06, 2026

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Fast, and easy The customer service was great, they explained everything thoroughly for my husband and I. Fast and easy. More

by prentissmichelle74
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Jul 06, 2026

Lawton Kia responded

Thank you for sharing your experience! We're happy Todd Brown took great care of you and your husband by making the process fast, easy, and well explained. We appreciate your recommendation and look forward to helping you again.

July 06, 2026

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Employee Rating

Fast, and easy The customer service was great, they explained everything thoroughly for my husband and I. Fast and easy. More

by prentissmichelle74
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Jul 06, 2026

Lawton Kia responded

Thank you for the wonderful follow-up! It means a lot to know Todd Brown and our team were able to help you and your husband accomplish such an important goal. Congratulations, and we look forward to being here whenever you need us.

Jul 06, 2026

prentissmichelle74 responded

Great friendly people. Helped myself and my husband accomplish a goal that was one of our top goals in life.

July 02, 2026

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Employee Rating

Left debris in my truck bed a broken clip and adhesive material and scuffed my trim More

by NONE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero, Deborah Johns

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Jul 09, 2026

Lawton Kia responded

Thank you, NONE37, for your feedback from your recent service visit to Lawton Kia. Quality work is our goal on every job we do. It appears we fell short during this visit. Please accept my sincere apologies for not meeting your expectations. If you wish to have us look at these issues, please stop by or call to schedule an appointment. Thank you, Todd Brown

June 27, 2026

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Employee Rating

The Lawton, Oklahoma Kia service station is committed to all the recalls. Completes them thoroughly. Its unfortunate for the Kia company and personally I would overhaul the factory of creation. The next rec More

by dorothywerk57
Recommend Dealer
Yes

Other Employees Tagged: Clint Walker, Vincenzo (Vinny) Barton, Mike Rosa, Miguel Olivero, Deborah Johns , Mechanic was great and in communication.

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Jun 29, 2026

Lawton Kia responded

Thank you for your feedback and for recognizing our service team’s commitment to completing your recalls thoroughly. We appreciate you sharing your concerns about the door issue and your experience with the vehicle, and we're glad our team kept you informed throughout your visit. Thank you for continuing to trust us with your Kia.

June 18, 2026

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Employee Rating

Been with this dealership for a couple of years now. Purchased 4 vehicles in total and they always took good care of me.Feels like family More

by s.hofmann380
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Jun 18, 2026

Lawton Kia responded

Thank you for your continued trust and loyalty over the years. It means a lot to know you've chosen us for four vehicle purchases and that Todd Brown and our team have consistently taken good care of you. We're grateful to have you as part of the family and look forward to helping you for many years to come!

June 16, 2026

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Employee Rating

Absolutely amazing dealership! Lawton Kia and the staff are absolutely amazing. They are fair and treat you so kind. More

by mramos13
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

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Jun 17, 2026

Lawton Kia responded

Thank you for the wonderful review! We're thrilled to hear Todd and the team provided a fair, friendly, and welcoming experience. We appreciate your trust in Lawton Kia.

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