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Todd Brown

Overview Reviews (63) Inventory (222)

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Todd Brown

Todd Brown | Page 2

Service Manager

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.7

63 Reviews

Overview Reviews (63) Inventory (222)

4.7

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Todd Brown

October 10, 2026

Dealership Rating

Employee Rating

Friendly staff always and good service. Waiting area Comfortable environment. Snacks,drinks and phone chargers available. Waiting area Comfortable environment. Snacks,drinks and phone chargers available. More

by ELVISROMERO99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Olivero, Deborah Johns

Oct 12, 2026 -

Lawton Kia responded

We're happy to hear our team continues to provide friendly, dependable service! It's also great knowing you enjoy the comfortable waiting area and the little extras we offer. Thank you for choosing Lawton Kia, and we look forward to your next visit!

October 07, 2026

Dealership Rating

Employee Rating

Fast, easy, in and out service. I always get my car serviced here. We never had an issue. I always get my car serviced here. We never had an issue. More

by matt.davey1988

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clint Walker, Mike Rosa, Miguel Olivero, Deborah Johns , Vincenzo (Vinny) Barton

Oct 08, 2026 -

Lawton Kia responded

It's wonderful to hear that our service team continues to make your visits quick and hassle-free! We're grateful for your continued trust in Lawton Kia and are glad we've consistently met your expectations. We look forward to keeping your vehicle running smoothly for many miles to come!

October 03, 2026

Dealership Rating

Employee Rating

Always a pleasure doing business with Lawton Kia! They have the friendliness most helpful employees! They have the friendliness most helpful employees! More

by marilynmiller828

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Todd Brown

Oct 07, 2026 -

Lawton Kia responded

It’s wonderful to hear that you can consistently count on friendly, helpful service from Todd and our team. Thank you for continuing to choose Lawton Kia—we always enjoy having you with us!

Oct 03, 2026 -

marilynmiller828 responded

Thanks for the great service!

October 01, 2026

Dealership Rating

Employee Rating

It was great everything felt understanding and welcomed, and I just felt like I was hurt and listen to and I just felt like I was hurt and listen to More

by hollylat

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Todd Brown

Oct 07, 2026 -

Lawton Kia responded

We’re so glad Todd made you feel welcomed, heard, and understood during your visit. That kind of attentive service is exactly what we want for our customers. Thank you for choosing Lawton Kia!

September 26, 2026

Dealership Rating

Employee Rating

Took it in to the dealership to get fixed and they tried to charge me close to $1900. I didn’t get it fixed and took it to my mechanic. He charged me $45 to fixed it. He did notice that the problem was wors to charge me close to $1900. I didn’t get it fixed and took it to my mechanic. He charged me $45 to fixed it. He did notice that the problem was worse cause the headlight that they put the connector upside down and forcing it back in, and the prongs were bent and almost broke. The guy service. It was nice, but the mechanic almost made my car worse than was is was. More

by CARATTINIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Oct 22, 2026 -

Lawton Kia responded

Thank you for your feedback from your recent service visit at Lawton Kia. We strive to get every diagnosis correct for every customer every time. It appears we came up short during your visit. Please accept my sincere apologies for not meeting your expectations. If you would like to discuss this further please feel free to reach out to me directly at 580-771-3275 or stop by the store during business hours. Thank you. Todd Brown.

September 26, 2026

Dealership Rating

Employee Rating

I was very satisfied with service. Got me in and taken care of in a timely manner Got me in and taken care of in a timely manner More

by johnlasorsa65

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Olivero, Deborah Johns

Sep 28, 2026 -

Lawton Kia responded

We’re glad to hear you were satisfied with your service and that our team got you taken care of in a timely manner. Thank you for choosing Lawton Kia, and we look forward to your next visit.

September 23, 2026

Dealership Rating

Employee Rating

The Lawton Kia Dealership has a customer service agent that is very knowlegable, efficient and concederate. that is very knowlegable, efficient and concederate. More

by marilynnmabry0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 28, 2026 -

Lawton Kia responded

Thank you for the kind feedback. We’re glad you received knowledgeable, efficient, and considerate service during your visit. We look forward to taking care of you again at Lawton Kia.

September 11, 2026

Dealership Rating

Employee Rating

A few words that come to mind are Kind professional honest helpful diligent and experts honest helpful diligent and experts More

by stevencampos580

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colton Thomas

Sep 14, 2026 -

Lawton Kia responded

Kind, professional, honest, and helpful are wonderful words to hear about our team. Thank you for recognizing Colton and Todd’s efforts, and we look forward to providing the same great care on your next visit!

September 10, 2026

Dealership Rating

Employee Rating

It was a good experience I don't know who Todd Brown is didn't meet him that day, but I'm sure it would've been a good experience if I didn't meet him that day, but I'm sure it would've been a good experience if I More

by FLANAGANSHELLI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Todd Brown

Sep 14, 2026 -

Lawton Kia responded

Thank you for sharing your feedback! We’re glad you had a good service experience with us, and we appreciate you pointing out the confusion regarding the team member listed on your visit. We hope to welcome you back again!

September 06, 2026

Dealership Rating

Employee Rating

Service was nice and quick. However, I asked what a spare tire cost and was quoted $1200. For one full sized tire. Couldn’t believe it. However, I asked what a spare tire cost and was quoted $1200. For one full sized tire. Couldn’t believe it. More

by afspcop1

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miguel Olivero, Deborah Johns

Sep 14, 2026 -

Lawton Kia responded

We’re glad Miguel, Deborah, and Todd helped make your service visit quick and pleasant. We also appreciate your feedback regarding the spare tire quote and understand why the price caught you by surprise. Thank you for sharing your experience with us!

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