Todd Eckard
Todd Eckard at Koons Westminster Toyota

Todd Eckard | Page 5

Assistant Service Manager

Koons Westminster Toyota

375 Baltimore Boulevard
Westminster, MD 21157

4.9
262 Reviews
4.9

262 Reviews

Write a Review

262 Reviews of Todd Eckard

May 04, 2026

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by regiovagnoni
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

May 01, 2026

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Service was excellent. The staff were very helpful. Car was done on time with no problems. I’ll be scheduling my next service with this location. More

by dkanz49
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Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 01, 2026

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Mt appointment was on time and I was kept updated throughout the whole process. I was treated with respect and all of the staff was friendly. More

by jmfrock1
Service Price Transparency
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Recommend Dealer
Yes
May 18, 2026

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

April 29, 2026

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Fast, quick, courteous and professional. No pressure tactics. Definitely be back when I'm in the area every 60 days More

by D1214DVD
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Recommend Dealer
Yes
May 24, 2026

Koons Westminster Toyota responded

D1214DVD, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 29, 2026

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Todd always very helpful and understanding i have been a customer at koons since 2020 thank you More

by dianeleegrau
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Service Time
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Recommend Dealer
Yes
May 24, 2026

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

April 27, 2026

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todd was friendly, the service was easy to schedule and the time it took was awesome. i think the price for an oil change and tire rotation is excessive but i better look for coupons next time. $137 for oi More

by ben.marconi
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 25, 2026

Koons Westminster Toyota responded

ben.marconi, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 25, 2026

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I am comfortable with Westminster Koons Toyota. I am not comfortable writing reviews. fill to 15 words. More

by johnmclean202
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Recommend Dealer
Yes
Apr 28, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 24, 2026

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Employee Rating

Todd is the best knows his stuff when it comes to my vehicle maintenance and hes cool… More

by roseabendschein
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Recommend Dealer
Yes
Apr 27, 2026

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

April 22, 2026

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Employee Rating

I needed a full transmission replacement. Koons said 10-12 weeks for delivery. It was there in 5 weeks which was fantastic. They said 2-3 days for the work to be done. It was finished in 1 da More

by Kenmary1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 26, 2026

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

April 21, 2026

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Employee Rating

Todd was very understanding and very professional when working with me on my 20-year-old FJ Cruiser. Lots of miles and lots of need for updating to go the next 220k. Todd stayed in touch, sent me updates, More

by m_hish
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 24, 2026

Koons Westminster Toyota responded

m_hish, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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