"Outstanding customer service"
- Gina G
Hung was so wonderful to work with. Buying a car is usually a very stressful experience, but he was so calm, so personable and made the entire process seamless and pleasant. It is the first time my husband and I actually enjoyed the experience from start to finish. Hung went out of his way to satisfy each and every one of our requirements and was so patient. He worked within our time constraints and our budget. He was truly outstanding. Thank you Honda. Another great buy. We’ve been in the Honda family for over 20 years and now our kids are loving their rides!
I’ve had a recurring problem with my ac fan for over 6 months. Honda would not even try to fix it unless it was acting up. It was an unpredictable problem that couldn’t be duplicated at will. So on a Saturday afternoon it wasn’t working and I took a chance. Asked to speak to a manager and Todd took great care of me. Took me right in and they were finally able to diagnose and fix the problem. Todd and Kathleen, who checked me out, and Michael Harris who was the advisor from all my previous visits are top notch. While they don’t actually do the mechanical work, they are the turnkey people to get in the mechanic’s door. Thank you all!
"Best car buying experience!!"
After a failed negotiation with my previous dealership, the GM Todd reached out to me to discuss what I wanted. In a matter of hours he got the deal done through the phone, reaching my desired term. When I arrived at the dealership everything had been prepared and the paper worksl was a breeze. Thanks to Todd, Peter and their whole team I was able to get the cars I specifically wanted for my wife and I. I was extremely impressed with the organization and professionalism displayed by Delray Honda. A truly amazing experience, which I will recommend to anyone interested!!!
"Best Auto Purchase Experience ever."
I dreaded having to go dealer to dealer to find the right Honda CRV 2018. I first went to the website of Pompano Honda and after 4 days of phone tag with the internet sales person, I finally made an appointment. When I went to the dealership, the internet sales person told me another sales person would be available in 5-10 min. I waited 45 min and left. I had done the same at Delray Honda, but did not have to play phone tag, and made an appointment with Will. When I arrived at Delray Honda, Will was not there. Miguel Veras greeted me and helped me narrow down the model, took me for a test drive and did his best with getting me the best price for my trade in and for the CRV. The color I really wanted was not available so I ended up leaving. Miguel followed up with me a few days later. After thinking about colors available, I contacted Miguel and went back to the dealer. Miguel took the time to show me the colors available and gave me the time to make a decision. The actual process of finalizing the deal, and going thru financing with Jon , was quick. I had many questions about the CRV and if Miguel couldn't answer them he would go find out. The vehicle was ready when promised. Even after the deal was completed Miguel has helped to answer questions. Overall, I would highly recommend Delray Honda. Everyone was friendly and helpful.
Other Employees Tagged:
"Passed 3 other Honda Dealers to get my car from Delray Honda"
Never pressured. Treat you as family. In 10 yrs never had a problem with service. That’s why I would drive 40 miles to get my car service from them. Honest reliable and caring. Best dealership I have ever experienced.
Thanks to the team at Delray honda!
"They don’t support their brand"
Bought a used Honda. Brought it back a year later because the paint was totally shot. They said I must have sprayed something on it. The 4 body shops I took it to all said the same thing: cheap paint job with no clear coat. Salesman, service employee, service manager, and Honda bigwig all claimed “they’d never seen this before.” DON’T BUY A USED CAR FROM THESE PEOPLE.
Mike T and the technician, Madison took great care of my Honda Odyssey van while in for some service. Casey & Todd have some Excellent people working for them! My car was finished cleaner than when I brought in in too