Todd Fiechter | Page 8

Wonderful experience! Will definitely be returning. The facility was very clean and staff was very accommodating!! Will definitely be returning. The facility was very clean and staff was very accommodating!! More

by TRACIGREINER89 Verified Customer Verified Customer

Report | Print

Every time I have service done here, something is either incomplete, dirty or messed up. incomplete, dirty or messed up. More

by rawflyguy Verified Customer Verified Customer

Report | Print

Thanks to all involved for making this so easy. Thank you Todd and Eric for the easy sale! Thank you Todd and Eric for the easy sale! More

by LPERKINS195423 Verified Customer Verified Customer

Report | Print

Outstanding knowledge, competitive pricing, friendly salespeople and staff, respectful of customers needs and desires, fair trade in pricing salespeople and staff, respectful of customers needs and desires, fair trade in pricing More

by KAK1949 Verified Customer Verified Customer

Report | Print

Salesman and dealer were great! ! Only problem was a Saturday glitch getting an approval for wife’s credit due to an issue with her credit. Great experience though!! ! Only problem was a Saturday glitch getting an approval for wife’s credit due to an issue with her credit. Great experience though!! More

by SCOTTERC11 Verified Customer Verified Customer

Report | Print

Everyone I see encountered was friendly, polite, professional and accommodating. Great experience start to finish! professional and accommodating. Great experience start to finish! More

by JEBALLARDGS1 Verified Customer Verified Customer

Report | Print

Ian was great! I got a great deal on a great car and am very happy with my purchase! You can tell he had the customer’s best interest in mind. I would recommend him I got a great deal on a great car and am very happy with my purchase! You can tell he had the customer’s best interest in mind. I would recommend him to anyone! More

by ASPENSYBERT09 Verified Customer Verified Customer

Report | Print

Excellent salesmanship; not over-bearing. Training on new car could have been a bit slower with room for questions. Training on new car could have been a bit slower with room for questions. More

by KATHRYNPIERSON Verified Customer Verified Customer

Report | Print

Excellent follow up and very knowledgeable about all questions I had. When Shane and others didn’t know the answer they found it out quickly. Had one issue with wipers that was quickly resolved, and I questions I had. When Shane and others didn’t know the answer they found it out quickly. Had one issue with wipers that was quickly resolved, and I was very happy with this. I did have another issue with paint chipping on wheels which took 2 weeks to get a response on, and I had to follow up 3x to get an answer, so that was a little frustrating. It is getting resolved now. Overall I am much happier with Toyota of Des Moines vs my dealer I fired in Ankeny Bob Brown GMC. They were very inconsistent with follow up and stuck it to me when I had an issue that ONStar rep inaccurately diagnosed as needing dealer attention. Keep up the good work and you will have a customer for life. I’ve spent $75k on Lexus and 43k on Toyotas in the past month because of more confidence in the brand and the dealers. Trained professionals, reliable vehicles, and residual values are worth more. More

Report | Print

No pressure on the purchase of our truck. Todd was easy awesome to work with! Todd was easy awesome to work with! More

by WALKER3GIRLS Verified Customer Verified Customer

Report | Print