Todd Fiechter | Page 9

Ian was great! I got a great deal on a great car and am very happy with my purchase! You can tell he had the customer’s best interest in mind. I would recommend him I got a great deal on a great car and am very happy with my purchase! You can tell he had the customer’s best interest in mind. I would recommend him to anyone! More

by ASPENSYBERT09 Verified Customer Verified Customer

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Excellent salesmanship; not over-bearing. Training on new car could have been a bit slower with room for questions. Training on new car could have been a bit slower with room for questions. More

by KATHRYNPIERSON Verified Customer Verified Customer

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Excellent follow up and very knowledgeable about all questions I had. When Shane and others didn’t know the answer they found it out quickly. Had one issue with wipers that was quickly resolved, and I questions I had. When Shane and others didn’t know the answer they found it out quickly. Had one issue with wipers that was quickly resolved, and I was very happy with this. I did have another issue with paint chipping on wheels which took 2 weeks to get a response on, and I had to follow up 3x to get an answer, so that was a little frustrating. It is getting resolved now. Overall I am much happier with Toyota of Des Moines vs my dealer I fired in Ankeny Bob Brown GMC. They were very inconsistent with follow up and stuck it to me when I had an issue that ONStar rep inaccurately diagnosed as needing dealer attention. Keep up the good work and you will have a customer for life. I’ve spent $75k on Lexus and 43k on Toyotas in the past month because of more confidence in the brand and the dealers. Trained professionals, reliable vehicles, and residual values are worth more. More

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No pressure on the purchase of our truck. Todd was easy awesome to work with! Todd was easy awesome to work with! More

by WALKER3GIRLS Verified Customer Verified Customer

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Todd did a great job getting me exactly what I wanted. He is very respectful of my time and really worked hard to get me in to the exact vehicle that I wanted. He is very respectful of my time and really worked hard to get me in to the exact vehicle that I wanted. More

by VANHOUTENDPT Verified Customer Verified Customer

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Awesome experience and friendly staff. T Supported us in navigating options and gave us a good deal T Supported us in navigating options and gave us a good deal More

by DERLYBEACOM Verified Customer Verified Customer

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They had what I wanted when I was ready to buy, worked with me on the purchase price and my trade. One of the best car buying experiences I’ve ever had. Todd F was very attentive to our needs. Thank you! with me on the purchase price and my trade. One of the best car buying experiences I’ve ever had. Todd F was very attentive to our needs. Thank you! More

by JR Verified Customer Verified Customer

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Todd does the most amazing job, he's the best salesman I've ever dealt with. He goes above and beyond and always make sure you're satisfied and gives updates throughout the process. He is the man I've ever dealt with. He goes above and beyond and always make sure you're satisfied and gives updates throughout the process. He is the man More

by KDLAWDOG Verified Customer Verified Customer

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Was very good, patient, and good follow up. Explain things so that I could understand them, and answered all my questions Explain things so that I could understand them, and answered all my questions More

by FORJESUSRU Verified Customer Verified Customer

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The car was available when Todd estimated. Good product. Knowledgeable people. They helped us get squared away in good time. Good product. Knowledgeable people. They helped us get squared away in good time. More

by CARTYFAMILYROCKS Verified Customer Verified Customer

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