Todd Forbis
Todd Forbis at Germain Honda of Surprise

Todd Forbis

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.4
13 Reviews
4.4

13 Reviews

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13 Reviews of Todd Forbis

July 28, 2025

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Employee Rating

Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating
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Ivan provided great service and was easy to work with. Ty Crews in Finance was also great. Have worked with Ty a number of times with different leases and a previous purchase. Also very helpful was Bra More

by wharala
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Germain Honda of Surprise responded

Your continued business and trust in our team mean so much to us all. Our staff is truly dedicated to customer care and we are fortunate to have them on our team taking great care of our valued customers. Best Regards, Sassha Motz General Manager

Jul 15, 2025

wharala responded

I have had the pleasure of working with what I consider an outstanding auto dealer.. Thank you Shasta and your entire staff. There may be other dealerships who operate on the same level of customer service, but I really don’t think we could find one better.

July 02, 2025

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They don’t want to help there customers and go against them and also get you into a car they want you to be in . You get nothing you want ! More

by Dylan
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Recommend Dealer
No

Other Employees Tagged: Maria Jimenez

June 30, 2025

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The time estimate of service was met perfectly, and the waiting area was large, well furnished and even had a few nice amenities. More

by rickjanell
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Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

Jun 30, 2025

Germain Honda of Surprise responded

We thank you for your business and for sharing your positive experience with our service team. Your overall satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

June 27, 2025

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They are always courteous, though, knowledgeable, brave, clean, honest, reverent, to do their duty to God and country. There, 15 words. More

by gary_m
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Recommend Dealer
Yes
Jun 27, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

June 23, 2025

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Great service! Efficient, very professional. Always a good experience, no waiting. Staff is always friendly More

by kscullen
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Recommend Dealer
Yes
Jun 23, 2025

Germain Honda of Surprise responded

Your continued business and positive feedback mean so much to us all. Thank you for sharing. Best Regards, Sassha Motz General Manager

June 09, 2025

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Service dept. was very helpful, courteous, and friendly. Notified me when appropriate and worked with me to correct any issues that arose. More

by tim@countryman.co
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Recommend Dealer
Yes
Jun 10, 2025

Germain Honda of Surprise responded

Thank you for letting us know that our team ensured you and your Honda were a top priority and were thoroughly taken care of. Best Regards, Sassha Motz General Manager

May 26, 2025

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Professional and work estimates accurate. Time estimate was on target. People are happy and professional More

by ggcrump67
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Recommend Dealer
Yes
May 27, 2025

Germain Honda of Surprise responded

Your overall satisfaction means so much to us all. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

May 22, 2025

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The Service section was quick and professional. The work was completed in a timely manner. More

by teejayr14
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

May 23, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience with our team. Best Regards, Sassha Motz General Manager

May 22, 2025

Dealership Rating
Employee Rating

Todd and Robert were very helpful and responsive helping me resolve the issues with my car. More

by walshvickie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

May 23, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Todd and Robert for helpful in resolving your vehicle concerns. They are both dedicated to customer satisfaction and we are pleased they took great care of you. Best Regards, Sassha Motz General Manager

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