Professional service, polite treatment, work was
completed quickly and my Encore GX was returned washed. Want's not to like.
completed quickly and my Encore GX was returned washed. Want's not to like.
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by TORCHIA.46
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Al Piemonte Buick GMC responded
Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team at Al Piemonte Buick GMC and that your Encore GX was taken care of promptly. We appreciate your kind words about our service! We look forward to seeing you again next time. Safe driving!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Todd in the service dept got me a loaner.
My 2023 Sierra Denali was in their service dept for approximately 7 weeks waiting for a new engine to come in. Truck seems to be driving and running
My 2023 Sierra Denali was in their service dept for approximately 7 weeks waiting for a new engine to come in. Truck seems to be driving and running like new again. However I am still concerned that this catastrophic engine failure could happen again. GM needs to address the real issues with their v8 and fix these motors properly.
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by Leo G
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Al Piemonte Buick GMC responded
Thank you for sharing your experience with us, Leo! We’re glad to hear that your 2023 Sierra Denali is running like new after the service. It's always our goal to provide the best experience for our customers, and we appreciate your feedback regarding the engine issues. We encourage you to reach out to us at Al Piemonte Buick GMC if you have any further concerns or if there's anything we can assist you with. Thanks again for choosing us!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Took care of the one problem very well couldn’t take care
of second problem GMC has no fix for the phone charger .
of second problem GMC has no fix for the phone charger .
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by BIGOUCH20
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Al Piemonte Buick GMC responded
Thank you for your review and feedback! We appreciate your input regarding the issue with the phone charger. While it’s great to hear that we were able to resolve the first problem, we understand the frustration with the second one. At Al Piemonte Buick GMC, we strive to provide the best solutions possible, and we will continue to monitor updates regarding fixes. If you have more questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
The Al Piemonte Buick GMC Team
888-851-4025
Amazing service.
Great customer experience. I highly recommend you using AP Buick GMC. Thank you Todd
Great customer experience. I highly recommend you using AP Buick GMC. Thank you Todd
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by pmd6242
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2025 -
Al Piemonte Buick GMC responded
Thank you for the fantastic review! We truly appreciate your kind words about the amazing service and customer experience at Al Piemonte Buick GMC. Todd will be thrilled to hear your feedback! We look forward to seeing you again soon and appreciate your recommendation. Happy driving!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Thank you for the great service Al Piemonte Buick-GMC
provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds.
provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds.
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by kozlow123
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2025 -
Al Piemonte Buick GMC responded
Thank you for your kind words! We're thrilled to hear that you're experiencing a noticeable difference in your steering suspension and that the popping and clucking sounds are gone. At Al Piemonte Buick GMC, we strive to provide excellent service, and your feedback truly means a lot to us. We look forward to seeing you again for your future automotive needs!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
I brought in my car to have the battery replaced.
The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/yea
The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/year per tech doesn't make sense.
I really like this dealership but was dissapointed with the charge on this visit.
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by SRATZEK
Verified Customer
Verified Customer
Service Price Transparency
Great service department, they gave me a estimated time
for my repair, and they beat it Thank You
for my repair, and they beat it Thank You
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by JFR9773
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Al Piemonte Buick GMC responded
Thank you for your kind words! We’re thrilled to hear that our service team at Al Piemonte Buick GMC was able to beat the estimated time for your repair. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Recently experienced a breakdown with my 2023 GMC Sierra
truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede
truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems.
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by Leo G
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jimmy
Mar 02, 2025 -
Al Piemonte Buick GMC responded
Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us.
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
I arrived earlier than my set appointment however the
guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful
guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful
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by DAVIDNAVA17
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2025 -
Al Piemonte Buick GMC responded
Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Al Piemonte Buick GMC, and that Tod was able to assist you effectively. We appreciate your understanding with the wait time and are pleased that the job met your expectations. We look forward to seeing you again soon!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
Allowed me to schedule my repair quickly, was interested
in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve
in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Very positive experience.
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by EAANDERSON2
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2025 -
Al Piemonte Buick GMC responded
Thank you for your kind review! We’re thrilled to hear that you had a positive experience with the repair process at Al Piemonte Buick GMC. Our team strives to provide timely feedback and accurate estimates, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to assisting you again in the future!
Sincerely,
The Al Piemonte Buick GMC Team
888-851-4025
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