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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 9

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
524 Reviews

Dealership Experience

17 yrs

Industry Experience

24 yrs, 7 mos

4.7

524 Reviews

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524 Reviews of Todd Froehlich

July 04, 2025

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Employee Rating

Nice friendly service writer not very pushy explains everything answers all questions. I will continue to use them for my Cadillac. More

by R.KOPCZYNSKI
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Recommend Dealer
Yes
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Jul 04, 2025

Al Piemonte Buick GMC responded

Thank you! We’re glad to hear you had a positive experience with our service writer at Al Piemonte Buick GMC. It's great to know that the friendly and knowledgeable approach has made you feel comfortable. We look forward to continuing to serve you and your Cadillac in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2025

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Employee Rating

I took a GMC Sierra 2024 to check an oil leak on the driver side power running board. I was initially told that it wasn't possible to happen because there isn't oil in that part. I left the truck there More

by ISRAEL.RAMIREZ
Recommend Dealer
No
Print
Jul 01, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Israel. We understand your concerns regarding the oil leak on your 2024 GMC Sierra and the lack of response after you reached out. We appreciate your feedback and want to address this issue effectively. Please feel free to contact us directly at Al Piemonte Buick GMC so we can discuss your situation further. Your satisfaction is important to us, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

June 22, 2025

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Tire rotation was added to the service when appointment was made. Still tire totation was not made at dealership More

by ordaz1722
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 22, 2025

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that your tire rotation wasn't completed as expected during your visit to Al Piemonte Buick GMC. We appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this issue and ensure your next visit meets your expectations. Your satisfaction is important to us. The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2025

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Excellent customer service! Friendly, attentive to details, great communication, goes beyond expectations. We always have a good experience at this dealership More

by MEZZOJAN
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 20, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Al Piemonte Buick GMC. It's great to hear that our team was friendly and attentive to your needs. We look forward to welcoming you back for another great experience soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 14, 2025

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Back in 2020 when we purchased this vehicle, we have had nothing but positive experiences with the service team. First Class Team all around. More

by LOVELLLEE.AL
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Recommend Dealer
Yes
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Jun 15, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had positive experiences with our service team since purchasing your vehicle back in 2020. At Al Piemonte Buick GMC, we strive to provide first-class service for all our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Jun 15, 2025

LOVELLLEE.AL responded

I would definitely recommend this location.

June 13, 2025

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Employee Rating

Todd was great to work with. He alerted me as soon as my car service was complete. He was very courteous checking me in and out. More

by CFSTEFFENS
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that Todd provided you with great service during your visit. At Al Piemonte Buick GMC, we strive to keep our customers informed and comfortable throughout their experience. Our team appreciates your feedback and hopes to see you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 11, 2025

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Employee Rating

Todd is helpful, knowledgeable, and easy to work with. I'm told up front what the issue is with the truck and what it will take to get it fixed. More

by COREY COXE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Corey! We're thrilled to hear about your positive experience with Todd at Al Piemonte Buick GMC. It's great to know that he provided you with helpful and transparent service regarding your truck. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 29, 2025

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Employee Rating

Todd was terrific. Great communication and attentive to all of my questions and concerns. Thanks so much. More

by Mike Gianneschi
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Service Time
Service Communication
Recommend Dealer
Yes
Print
May 29, 2025

Al Piemonte Buick GMC responded

Thank you, Mike! We appreciate your kind words about your experience with Al Piemonte Buick GMC. It's great to hear that you received terrific service and that your questions and concerns were addressed. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

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Employee Rating

Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles More

by linehanjim1971
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 14, 2025

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It’s wonderful to hear that you found our team professional and helpful. We're thrilled to know you plan to continue choosing GMC vehicles with us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

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Employee Rating

Todd was great. Made my experience a great one! He provided me with all the information I needed. He was patient and courteous. More

by PHILICIA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 13, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd made your experience at Al Piemonte Buick GMC a great one. Providing exceptional service and all the information you need is our goal. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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