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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 14

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

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506 Reviews of Todd Froehlich

September 06, 2024

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Employee Rating

Todd is a great adviser and keeps me updated on the service being performed on my vechical. More

by Manuelharrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Al Piemonte Buick GMC. Keeping our customers informed during their vehicle service is a priority for us. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 05, 2024

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Employee Rating

Todd was great! ! Services was good and quick. Everything went smoothly. Looking forward to my next visit More

by RFINLEY28
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Al Piemonte Buick GMC responded

We appreciate your kind words about the quick and smooth service you received at Al Piemonte Buick GMC. We're thrilled to hear you had a great experience and we look forward to seeing you again on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 05, 2024

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Employee Rating

My vehicle is always serviced correctly. Todd does a wonderful job greeting us and insuring the needs of our vehicle are met. More

by flococo
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your vehicle is always serviced correctly and that Todd has consistently met your needs. At Al Piemonte Buick GMC, we strive for excellent service, and we're glad that you've had a great experience. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 04, 2024

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Employee Rating

Nice staff, Great customer area,nice show room. Easy to get to. Love the service department. More

by MTONYMILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 05, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Al Piemonte Buick GMC. Our team takes pride in providing great service, and we're glad you enjoyed our customer area and showroom. We appreciate your support and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 01, 2024

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Employee Rating

It is always a pleasure going to the GMC dealership. Personal easy to speak to. More

by TONY.HERNANDEZ7079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Sep 04, 2024

Al Piemonte Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that your visits to Al Piemonte Buick GMC are always a pleasure and that our team is easy to communicate with. We appreciate your support and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 01, 2024

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Employee Rating

Not sure that the fix for my rear hatch light sensor worked. Will talk to Neil next week to see if it is me or if the new sensor is still not working. More

by TNBBURKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil

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Sep 04, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand your concern about the rear hatch light sensor, and we appreciate you bringing it to our attention. Please feel free to reach out to us, as we want to ensure everything is working perfectly for you. At Al Piemonte Buick GMC, your satisfaction is our priority, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

August 28, 2024

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Employee Rating

I went to have my oil changed and my tires rotated. I’m on my way home. I checked the air pressure for each tire on my information panel and all four tires had different air pressure. You would think t More

by SRATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 30, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the tire air pressure after your recent oil change and tire rotation at Al Piemonte Buick GMC. We understand the importance of ensuring all service aspects are completed to your satisfaction. Your comments help us strive for excellence. If you have further concerns or would like to discuss this matter, please feel free to reach out to us directly. Thank you for choosing Al Piemonte Buick GMC. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 22, 2024

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Employee Rating

Always professional and spends the time to explain the needed service and options. Service is always completed accurately More

by ZUEHLKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the professionalism and thorough explanations provided at Al Piemonte Buick GMC. It's wonderful to hear that you find our service to be accurate and informative. We look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

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Employee Rating

The gentleman who assisted me was extremely kind and helpful . In addition, helping me understand what maintenance is required for my vehicle per milage and years. More

by JALONZO0710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that our team provided you with kind and helpful assistance, especially regarding the maintenance of your vehicle. We are committed to ensuring our customers feel informed and supported. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

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Employee Rating

Service met my expectation and associate Todd most helpful with the maintenance needed for my car. More

by ROBERT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd was able to assist you effectively with your car's maintenance at Al Piemonte Buick GMC. We appreciate your positive feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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