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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 15

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
511 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

24 yrs, 4 mos

4.7

511 Reviews

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511 Reviews of Todd Froehlich

September 01, 2024

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Employee Rating

Not sure that the fix for my rear hatch light sensor worked. Will talk to Neil next week to see if it is me or if the new sensor is still not working. More

by TNBBURKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil

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Sep 04, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand your concern about the rear hatch light sensor, and we appreciate you bringing it to our attention. Please feel free to reach out to us, as we want to ensure everything is working perfectly for you. At Al Piemonte Buick GMC, your satisfaction is our priority, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

August 28, 2024

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Employee Rating

I went to have my oil changed and my tires rotated. I’m on my way home. I checked the air pressure for each tire on my information panel and all four tires had different air pressure. You would think t More

by SRATZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 30, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the tire air pressure after your recent oil change and tire rotation at Al Piemonte Buick GMC. We understand the importance of ensuring all service aspects are completed to your satisfaction. Your comments help us strive for excellence. If you have further concerns or would like to discuss this matter, please feel free to reach out to us directly. Thank you for choosing Al Piemonte Buick GMC. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 22, 2024

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Employee Rating

Always professional and spends the time to explain the needed service and options. Service is always completed accurately More

by ZUEHLKES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about the professionalism and thorough explanations provided at Al Piemonte Buick GMC. It's wonderful to hear that you find our service to be accurate and informative. We look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

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The gentleman who assisted me was extremely kind and helpful . In addition, helping me understand what maintenance is required for my vehicle per milage and years. More

by JALONZO0710
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that our team provided you with kind and helpful assistance, especially regarding the maintenance of your vehicle. We are committed to ensuring our customers feel informed and supported. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

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Service met my expectation and associate Todd most helpful with the maintenance needed for my car. More

by ROBERT
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Recommend Dealer
Yes
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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd was able to assist you effectively with your car's maintenance at Al Piemonte Buick GMC. We appreciate your positive feedback and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 21, 2024

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Really help full with my visit and pleased with the job they did on my gmc truck More

by CHAVEZ_ULISSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience during your visit and that you're pleased with the work done on your GMC truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 14, 2024

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Employee Rating

Todd was Amazing, I sent my daughters to take the car in and he mad them feel comfortable, called me with all the details. Great job. More

by MITTMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 15, 2024

Al Piemonte Buick GMC responded

We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It's wonderful to hear that you felt comfortable entrusting your daughters to us and that Todd provided excellent service. We look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2024

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Employee Rating

Jose was very pleasant. He greeted me with a smile and answered all of my questions and concerns. More

by DAWNPEARSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 14, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Jose provided you with such a positive experience at Al Piemonte Buick GMC. His dedication to customer service truly makes a difference. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2024

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Employee Rating

Service was excellent. Easy check in. Waiting area clean. The car was finished in a reasonable amount of time. More

by HKIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 13, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had an excellent service experience at Al Piemonte Buick GMC. It's great to know that you found the check-in process easy and our waiting area clean. We appreciate you taking the time to share your positive feedback and look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 06, 2024

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Employee Rating

We have dealt with Todd Froehlich for many years now. He is a great guy! When we need service on our vehicles, he is who we call to talk to. We trust him. More

by VAIRMAN0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about Todd and are thrilled to hear that you've had such a positive experience with him over the years. Trust is vital in our business, and we're glad to know that Todd is your go-to person for service at Al Piemonte Buick GMC. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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