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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 15

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

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506 Reviews of Todd Froehlich

August 21, 2024

Dealership Rating
Employee Rating

Really help full with my visit and pleased with the job they did on my gmc truck More

by CHAVEZ_ULISSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 23, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience during your visit and that you're pleased with the work done on your GMC truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 14, 2024

Dealership Rating
Employee Rating

Todd was Amazing, I sent my daughters to take the car in and he mad them feel comfortable, called me with all the details. Great job. More

by MITTMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 15, 2024

Al Piemonte Buick GMC responded

We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It's wonderful to hear that you felt comfortable entrusting your daughters to us and that Todd provided excellent service. We look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2024

Dealership Rating
Employee Rating

Jose was very pleasant. He greeted me with a smile and answered all of my questions and concerns. More

by DAWNPEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 14, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Jose provided you with such a positive experience at Al Piemonte Buick GMC. His dedication to customer service truly makes a difference. We look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 11, 2024

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Employee Rating

Service was excellent. Easy check in. Waiting area clean. The car was finished in a reasonable amount of time. More

by HKIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 13, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had an excellent service experience at Al Piemonte Buick GMC. It's great to know that you found the check-in process easy and our waiting area clean. We appreciate you taking the time to share your positive feedback and look forward to welcoming you back for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 06, 2024

Dealership Rating
Employee Rating

We have dealt with Todd Froehlich for many years now. He is a great guy! When we need service on our vehicles, he is who we call to talk to. We trust him. More

by VAIRMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your kind words about Todd and are thrilled to hear that you've had such a positive experience with him over the years. Trust is vital in our business, and we're glad to know that Todd is your go-to person for service at Al Piemonte Buick GMC. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 02, 2024

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Employee Rating

They did a great job. did not have to wait to long, Will come back. More

by BRANDIEEEE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Aug 02, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that your experience at Al Piemonte Buick GMC was positive and that our team was able to serve you efficiently. We can't wait to welcome you back on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 01, 2024

Dealership Rating
Employee Rating

Had me reschedule my service appointment twice due to not having a car to lend me while my car was gonna be in service. They had told me I’ll have a car to leave with and I show up to my appointment and then More

by danny.19.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 01, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the rescheduling of your service appointment and the lack of a loaner vehicle during this time. It's important for us to meet your expectations, and we appreciate your feedback. Please feel free to reach out to us directly so we can address your concerns and work towards a resolution. We value your business and want to ensure you're taken care of. The Al Piemonte Buick GMC Team 888-851-4025

July 29, 2024

Dealership Rating
Employee Rating

Great service and friendly people. Would take my Truck back for service. Would recommend them. More

by ROBBIE.BILOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 30, 2024

Al Piemonte Buick GMC responded

Thank you for the fantastic review! We are delighted to hear that you had a great experience with our team at Al Piemonte Buick GMC. We appreciate your recommendation and look forward to welcoming you back whenever your truck needs service. See you next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 24, 2024

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Employee Rating

They took my appointment right away and offered me a lift since I was leaving vehicle. Very helpful and professional More

by OCAMPO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 24, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your service appointment! We are delighted to hear that our team provided you with quick and professional service, including offering a lift while your vehicle was being taken care of. Your positive experience is important to us, and we look forward to assisting you again in the future. Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 21, 2024

Dealership Rating
Employee Rating

Everything was prompt and well done. Communication was also good. I will definitely return the next time I need service. More

by JOGRADY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jul 23, 2024

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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