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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 24

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

March 31, 2023

Dealership Rating
Employee Rating

Why do I have to write 15 words? You make it difficult to complete survey. More

by naz.sitth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Apr 03, 2023

Al Piemonte Buick GMC responded

Naz, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. The Al Piemonte Buick GMC Team 888-851-4025

March 19, 2023

Dealership Rating
Employee Rating

Good people very good customer services Arturo and Omar are very helpful and nice people More

by jonathanpizano1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Bueno, Shannon Hunt, Tony Losacco, Alex Rivas, Joseph Rueda, Jose Valdivia, Omar

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Mar 21, 2023

Al Piemonte Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 18, 2023

Dealership Rating
Employee Rating

I brought my vehicle in regarding the recall dealing with the wiper blades. I mentioned something about a clucking sound and if it could be checked out. I was told that would cost $199 to check so I said dis More

by LONDA.CLAYBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Mar 20, 2023

Al Piemonte Buick GMC responded

Londa, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

March 18, 2023

Dealership Rating
Employee Rating

Todd was extremely helpful. He took the time to really explain the issues. I will always bring my car back there for service. More

by radtkecher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 21, 2023

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Dealership Rating
Employee Rating

Service department goes above and beyond when I bring any of my vehicles in for service. More

by MATTIGELMAN
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Tim Juran.

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Mar 20, 2023

Al Piemonte Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 17, 2023

Dealership Rating
Employee Rating

Always professional and prompt with service. I will continue to have my car serviced here at Al Piemonte More

by LeJuana Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 20, 2023

Al Piemonte Buick GMC responded

We appreciate your input, LeJuana. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 16, 2023

Dealership Rating
Employee Rating

Todd Froehlich his an outstanding mechanical agent. He always knows what has to be done with my Terriane and keeps me up to date with needed repairs. He is very exact, expert in his field, always kee More

by WILLIEONE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 16, 2023

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 15, 2023

Dealership Rating
Employee Rating

This dealership was professional, clean, very Friendly staff. Didn’t push any of the services and asked if I wanted my tires rotated during my oil change. Would definitely return . More

by HRVNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 16, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 12, 2023

Dealership Rating
Employee Rating

Pretty basic nothing special. Just get the service you need and be on your way. More

by raffivermun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Mar 14, 2023

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

March 08, 2023

Dealership Rating
Employee Rating

This is yet another disappointing experience with no resolution offered to me in any way possible More

by bendg92@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Report | Print
Mar 10, 2023

Al Piemonte Buick GMC responded

We appreciate hearing about your recent visit. Our priority here at Al Piemonte Buick GMC is to ensure that every customer leaves our dealership with a great experience. We would love to speak with you further on the matter. Please contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

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