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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 23

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

May 02, 2023

Dealership Rating
Employee Rating

Wow! I recently got my first oil change and tire rotation on my car. They were timely and professional. In error, they forgot to put my lugnut key back in More

by hengelsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 28, 2023

Dealership Rating
Employee Rating

Todd is the best. Probably the most important reason I continue to buy vehicles from here. More

by DAVENPORT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2023

Al Piemonte Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Todd really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 27, 2023

Dealership Rating
Employee Rating

Henry Reyes tried his best to meet my demands. Great Sales Rep I Would Recommend this Dealership ! More

by HOTRODMORGAN1
Recommend Dealer
Yes

Other Employees Tagged: Henry Reyes 5 Star

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Apr 28, 2023

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 25, 2023

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Employee Rating

I pulled in and Todd Froelich in service remembered my name and greeted me at the entrance. I told him what a good memory you have. He said he remembers all of his customers. Totally incredible and Totall More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 27, 2023

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Apr 27, 2023

IRA.ALTER responded

Great Asset to Al Piemonte!!!!!!

April 21, 2023

Dealership Rating
Employee Rating

As always very good service and taking care to explain what can and cannot be done in a timely manner More

by RWYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2023

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 20, 2023

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Employee Rating

This recent purchase of a previously owned vehicle from the Al Piemonte Dealership is the third vehicle that I purchased. Two new vehicles were purchased from the prior Howard Dealership operator, but from More

by sj.kerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Apr 21, 2023

Al Piemonte Buick GMC responded

We are so glad we could take care of all of your needs at Al Piemonte Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 18, 2023

Dealership Rating
Employee Rating

They are very nice but were unable to find out the issue with my vehicle. More

by jbkennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2023

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 16, 2023

Dealership Rating
Employee Rating

Slow and never got a call when service was done, took over 5 hours for oil change More

by SERGIOAGUIRRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Report | Print
Apr 18, 2023

Al Piemonte Buick GMC responded

We are not pleased to hear of the incident you described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Al Piemonte Buick GMC Team 888-851-4025

April 16, 2023

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Employee Rating

They lied to me told they took the credit card I asked about got there they wouldn’t take it messed up my bank account will never go back and tell everyone not to go there More

by DMORONEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

Report | Print
Apr 18, 2023

Al Piemonte Buick GMC responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. The Al Piemonte Buick GMC Team 888-851-4025

April 03, 2023

Dealership Rating
Employee Rating

Great service and professional as always. Clear and updated information and a thorough check of the vehicle also. More

by bgraz66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Report | Print
Apr 04, 2023

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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