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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich | Page 26

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
506 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

24 yrs, 3 mos

4.7

506 Reviews

Write a Review

506 Reviews of Todd Froehlich

January 20, 2023

Dealership Rating
Employee Rating

Awesome. Professional. Understanding. Liability. Care abt the customer needs.great service. Fast service. Dependable. Satisfaction guaranteed More

by SHARARALITTLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 22, 2023

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 14, 2023

Dealership Rating
Employee Rating

They’re close to my house and always have time to take walk-ins to address any issues. More

by Crtrptr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony Losacco

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Jan 17, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 12, 2023

Dealership Rating
Employee Rating

Excellent customer service the team who serviced my car went above and beyond Courteous informative and quick This place is always a pleasure to do business with More

by RENEELAVERE267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia, Not sure

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Jan 13, 2023

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 06, 2023

Dealership Rating
Employee Rating

Services wonderful weight time agreeable and I will make an appointment when the time comes again More

by JADUKE1503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 09, 2023

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2022

Dealership Rating
Employee Rating

Thank you for excellent service by Todd, very quirk and professional. Job well done Thanks. More

by M.CI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Jan 03, 2023

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2022

Dealership Rating
Employee Rating

I did not even buy my car there and that is where i service my vehicle. However my next car WILL be from there. Your service manager Todd Froehlich is excellent to deal with. He is very helpful and t More

by IRA.ALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris the service tech really knows his stuff and he always takes care of my car!

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Jan 03, 2023

Al Piemonte Buick GMC responded

Ira, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Dealership Rating
Employee Rating

Service guys are very friendly and through waiting room very clean nice touch with beverage offering More

by HDSMJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2022

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2022

Dealership Rating
Employee Rating

Excellent service advisors that are very knowledgeable of each client they serve and follow up with any issues they see. Also keep you advised as to where your car is at in the process. More

by DENNIS.ANDERSON46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 30, 2022

Al Piemonte Buick GMC responded

Dennis, thank you for sharing this great feedback with us. We feel our service department is what makes Al Piemonte Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 25, 2022

Dealership Rating
Employee Rating

Was quick service had coupon. Not sure if all on coupon was done. Didn't say on receipt More

by davegef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 27, 2022

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2022

Dealership Rating
Employee Rating

Claimed had internal engine problem I had it towed to local independent service shop They repaired a bed ground wire to ignition coil pack a .20 cent part Runs perfect again Very disappointed with y More

by MPHAAS
Recommend Dealer
No
Report | Print
Dec 23, 2022

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

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